The computer stops responding

NOTICE: You may lose data if you are unable to perform an operating system shutdown.

TU R N T H E C O M P U T E R O F F If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least

8 to 10 seconds (until the computer turns off), and then restart your computer.

A program stops responding

E N D T H E P R O G R A M

1Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.

2 Click the Applications tab.

3 Click to select the program that is no longer responding.

4 Click End Task.

A program crashes repeatedly

NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD.

C H E C K T H E S O F T W A R E D O C U M E N T A T I O N If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Windows operating system

R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D

Windows XP:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows XP operating system environments.

1Click StartAll ProgramsAccessoriesProgram Compatibility WizardNext.

2 Follow the instructions on the screen.

Windows Vista:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.

1Click Start Control PanelProgramsUse an older program with this version of Windows.

2In the welcome screen, click Next.

3Follow the instructions on the screen.

Quick Reference Guide

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Dell T7400 manual Computer stops responding, Program stops responding, Click End Task, Program crashes repeatedly