Dell V515W manual The Continue button is unavailable, Make Sure That The Usb Cable Is Working

Models: V515W

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The Continue button is unavailable

Try the following solutions in the order they appear until the Continue button becomes active and can be clicked:

CHECK IF THE USB CABLE IS SECURELY PLUGGED INTO THE USB PORTS ON BOTH THE COMPUTER AND THE PRINTER

USB ports are marked with the The Continue button is unavailable symbol.

MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON

Check to see if the MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON button is lit. If you have just turned on the printer, then you might need to disconnect the USB cable and reconnect it.

MAKE SURE THAT THE USB PORT ON THE COMPUTER IS WORKING

Test the USB port by connecting other devices to it. If you can successfully use other devices from the port, then the port is working.

If the USB port on the computer is not working, then try using the other USB ports on the computer.

MAKE SURE THAT THE USB CABLE IS WORKING

Try using a different USB cable. If you are using a cable longer than 10 feet, then try using a shorter cable.

MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL

Compare the printer model on the CD to the printer model on the printer. The numbers should either match exactly or be within the same series.

If you have any doubts, look for an updated version of the printer software on our Web site. For more information, see “Installing the printer software” in the User's Guide. You can access the User's Guide from the link at the bottom of the installation screen.

RECONNECT THE POWER SUPPLY

1Turn off the printer.

2Unplug the power cord from the power outlet.

3Remove the power supply from the back of the printer and then plug it back in.

4Plug the power cord back into the power outlet.

5Turn on the printer, and then resume the installation on your computer.

TRY RUNNING THE INSTALLER AGAIN

1Close the installer.

2Remove the CD, and then restart the computer.

3Insert the CD and then run the installer again.

Troubleshooting

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Dell V515W manual The Continue button is unavailable, Make Sure That The Printer Is Plugged In And Turned On