Copy and scan troubleshooting, Clean The Scanner Glass

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Dell V515W manual Copy and scan troubleshooting, Computer slows down when printing, Copier or scanner does not respond

Contents

Machine types 4443 Models 2dw, 6dw Dell V515w Users GuideApril Trademarks Using the printer control panel buttons and menus ContentsSafety information Using the printer software Faxing CopyingScanning Index TroubleshootingMaintaining the printer NetworkingPage Safety information SAVE THESE INSTRUCTIONS Minimizing your printers environmental impact About your printerThank you for choosing this printer Conserving energy Publications Finding information about the printerRecycling Recycle the product packaging Help using the printer software Product Information Guide Understanding the parts of the printer Use the LINE Ordering and replacing supplies Replacing ink cartridges Regular cartridge Ordering ink cartridgesLicensed cartridge1 Recycling Dell products 3 Select Printer Home Using the printer control panel buttons and menus Using the printer control panel Display Keypad Using the printer menusDialtone Color/Black Copy menu Select Computer appears only Setup menuPhoto menu To disable the settings timeout feature Changing temporary settings into new default settingsTo change the temporary settings into new default settings Using the printer control panel menus Changing the Power Saver timeoutResetting to factory settings Using a button combination if you cannot read the current language Saving energy with Eco-Mode Software installed during printer installation Using the printer softwareUsing the Windows printer software Minimum system requirements Using the printer software Uninstalling the printer software Reinstalling the printer softwareChecking for software updates Installing the printer software Paper and specialty media guidelines Loading paper and original documentsLoading paper 20 sheets of banner paper Saving paper default settings Loading original documents on the scanner glass Loading original documents into the ADF 3 The document feeds into the ADF Printing b Click Properties, Preferences, Options, or Setup2 Click Properties, Preferences, Options, or Setup Tips for printing Printing documents from a memory card or flash drive Printing pages in reverse orderPrinting multiple pages on one sheet Printing specialty documents If the printer is using a USB connectionIf the printer is using a Wireless connection selected models only Printing envelopes Printing on custom-size paper Printing on both sides of the paper duplexing manuallyPrinting labels Tips on loading label sheets 4 From the 2-Sided Printing section, select Manual Using a memory card or flash drive with the printer Working with photos Photos Printing photos using the printer control panelSupported memory cards and file types Printing photos from a memory device using the printer software Printing photos from a PictBridge-enabled digital camera Camera detected. Press OK to change settings Printing photos from a memory device using the proof sheet Printing from a Bluetooth-enabled device Printing photos from a digital camera using DPOF Bluetooth Dongle Connected appears on the display Setting the Bluetooth security level Printing from a Bluetooth-enabled device Setting your printer as the default printer Managing print jobs Resuming print jobs Pausing print jobsChanging the printing mode Changing the printing mode for a single print job Canceling print jobs Making copies CopyingTips for copying Copying photos Adjusting copy quality Enlarging or reducing images Collating copies using the printer control panel Making a copy lighter or darker Repeating an image on one page Canceling copy jobs Scanning to a local or network computer ScanningTips for scanning Scanning photos into an editing application Using the printer control panelScanning to a flash drive or memory card Scanning directly to e-mail Using the printer softwareScanning documents into an editing application 4 Select Printer Home Scanning to a PDF Scanning FAQWhy am I being asked for a PIN? How can I improve the quality of a scan? Updating the application list Canceling scan jobsWhat is an application list, and how do I update it? Tips for this setup Setting up the printer to faxSetup 1 Printer is connected to a dedicated fax line Faxing Connected to different wall jacks Setup 2 Printer is sharing the line with an answering machineConnected to the same telephone wall jack EXT LINE Scenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone service Tips for this setup Scenario 4 Digital telephone service through a cable provider Setup 1 Printer is connected directly to a cable modem Scenario 5 Country-specific setup Connecting the printer to a non-RJ-11 wall jack Connecting the printer in countries that use serial connection Connecting the printer to a wall jack in Germany N F N Entering your user information Setting the fax headerSetting the fax footer Configuring fax settings using the printer control panel Configuring the fax settingsConfiguring fax settings using the fax software 3 Click Printer Home From here You can Creating a contact list Creating a contact list using the fax softwareCreating a contact list using the printer control panel 5 Click Select from phonebook Tips for sending faxes Sending faxes using the printer control panelSending faxes Tips for receiving faxes Sending faxes using the computerReceiving faxes Receiving faxes automatically Tips Faxing FAQReceiving a fax manually What is my dialing prefix? What is a splitter and what type of splitter should I use?What is my fax number? When do I need to set Auto Answer to On? How can I check the dial tone? How many rings should I set?How do I set the distinctive ring for the printer? Make sure the telephone line and the wall jack are working Adjusting the dialing volume How do I adjust the speaker volume on the printer?What settings work best with digital voice mail? Adjusting the ringer volume How do I send a fax at a scheduled time? How do I change the resolution of the documents that I fax?How do I send a fax using a phone calling card? 1 Press Dialtone How do I forward a fax? How do I know that the fax was sent successfully?How do I view the fax history of the printer? Can I block faxes? Can I retrieve failed faxes? Networking Installing the printer on a wireless networkWireless network compatibility Supported network security options Print Network Setup Page appears Printing a network setup pageInformation you will need to set up the printer on a wireless network Interpreting the colors of the Wi-Fi indicator light Installing the printer on a wireless networkInstalling the printer on other computers Assigning a static IP address Special wireless installation instructionsAdding the printer to your wireless network Before you begin Creating an ad hoc wireless network Advanced wireless setupChanging wireless settings after installation 5 Click the Wireless setup utility link In Windows XP 7 Right-click the Wireless Network Connection icon 8 Click Properties9 Click the Wireless Networks tab 2 Click Control Panel 3 Click Network and Internet Connections 5 Click Wireless setup utility link Adding a printer to an existing ad hoc wireless networkb Select View Available Wireless Networks In Windows Using the printer wirelessly Configuring the printer wirelessly using WPS Wi-Fi Protected SetupSwitching between USB and wireless connections Windows only Using the printer locally USB c Click Properties Networking FAQWhat is Wi-Fi Protected Setup? Where do I find my SSID? Where do I find my WEP key or WPA passphrase?What is an SSID? What is a network? Wireless network examples How do I find out what type of security my network is using?How are home networks configured? Scenario 3 Wireless network with no Internet access Why do I need an installation cable?Scenario 2 Wireless network with Internet access How do I attach the installation cable? How are infrastructure and ad hoc networks different? Ad hoc Finding the signal strengthInfrastructure REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER How can I improve wireless signal strength?MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION What is a MAC address? MAC XX XX XX XX XX What is an IP address?How do I find the MAC address? UAA XX XX XX XX XX How to locate a printer IP address What is TCP/IP?What is a key index? How do I locate IP addresses? Maintaining the printer Using the printer control panelUsing the printer software Maintaining ink cartridges Cleaning the exterior of the printer Cleaning the printhead nozzles Cleaning the scanner glass If Troubleshooting does not solve your problem TroubleshootingUsing the Service Center to solve printer problems Setup troubleshooting Incorrect language appears on the display Printhead errorCHANGE THE LANGUAGE USING THE PRINTER MENUS REMOVE AND REINSERT THE PRINTHEAD Software did not install Print job does not print or is missing pages RECONNECT THE PRINTER POWER SUPPLYMAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER CHECK THE USB CONNECTION MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE REMOVE AND REINSTALL THE PRINTER SOFTWAREREINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD Printer is printing blank pages Cannot delete documents from the print queue Jams and misfeeds troubleshootingMAKE SURE THE USB PORT IS ENABLED IN WINDOWS Cannot print through USB Paper jam in the paper support Paper jam in the ADF selected models only CHECK MINIMUM PRINT SETTINGS Print troubleshootingADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Paper or specialty media misfeeds ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES SELECT THE BORDERLESS PRINT FEATUREMAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED Streaks or lines on printed image IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE Copy and scan troubleshootingComputer slows down when printing SET YOUR PRINTER AS THE DEFAULT PRINTER Scan was not successful USE A LOWER SCANNING RESOLUTIONPartial copies or scans of documents or photos Scanning takes too long or freezes the computer Connection checklist Fax troubleshootingFax troubleshooting checklist DECREASE THE TRANSMISSION SPEED OF THE FAX MODEM ENABLE ERROR CORRECTIONCannot send faxes ENABLE AUTOMATIC FAX CONVERSION MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT Cannot receive faxes MAKE SURE THAT FAX FORWARDING IS DISABLEDINCREASE THE RINGER VOLUME MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT Cannot run the fax software Fax error messages on the printer control panelMAKE SURE THAT THE PRINTER IS NOT IN POWER SAVER MODE MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE Unsupported Compression Unsupported Resolution Fax Modem ErrorFailed to Connect Phone Line Error Unrecoverable Fax Error Nothing happens when a memory card is inserted Memory card troubleshootingMemory card troubleshooting checklist REINSERT THE MEMORY CARD SET YOUR PRINTER AS THE DEFAULT PRINTER FROM THE DESTINATION COMPUTER Wireless troubleshootingPhotos do not transfer from a memory card across a wireless network MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE Wireless troubleshooting checklist Resetting the wireless settings to factory defaults MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES Cannot print over wireless networkMOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER DISCONNECT FROM VPN SESSION CHECK YOUR ADVANCED SECURITY SETTINGSCHECK YOUR WEP KEY OR WPA PASSPHRASE TRY RUNNING THE INSTALLER AGAIN MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODELRECONNECT THE POWER SUPPLY The Continue button is unavailable Cannot print and there is a firewall on the computer Wi-Fi indicator light is not litCHECK POWER SELECT THE WIRELESS PRINTER ALLOW THE WIRELESS INSTALLATION TO COMPLETEENABLE THE PRINTER SELECT THE WIRELESS PORT If you are using WPA security Wi-Fi indicator light is still orangeIf you are using WEP security CHECK NETWORK NAME MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE Wi-Fi indicator light is blinking orange during installationMAKE SURE THE ACCESS POINT IS ON MOVE YOUR PRINTER PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING CONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER Wireless print server not installed How to locate a printer IP address MAKE SURE THE WIRELESS PORT IS SELECTED ELIMINATE NETWORK CONGESTION Resolving intermittent wireless communications issuesDISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK ELIMINATE SOURCES OF INTERFERENCE ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK CHANGE THE CHANNEL THE WIRELESS ROUTER USESCONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID CHANGE ALL NETWORK DEVICES TO THE SAME TYPE CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTERCHECK FOR WIRELESS ADAPTER UPDATES PURCHASE A NEW ROUTER Index Page Page Page Page Page Wi-Fi Protected Setup logo