Dell V515W manual Possible solutions, Fax Modem Error, Failed to Connect Phone Line Error

Error Message:

Unsupported Compression

Unsupported Resolution

Unrecoverable Fax Error

Fax Modem Error

Phone Line is connected to the incorrect jack on the back of the machine.

Digital line detected

Failed to Connect

Phone Line Error

Phone Line Not Connected

Phone Line Busy

What it indicates:

The fax modem of the receiving fax machine does not support data compression. Fax modems compress data to speed up transmission, but the receiving fax modem needs to have the same compression code.

The receiving fax machine does not support the scan resolution of the document that you are sending.

The fax modem encountered critical errors.

The fax modem of the printer may be busy, or the fax modem may have encountered problems during transmission.

The telephone cable is connected to the wrong port on the back of the printer.

The printer is connected to a digital line.

The printer cannot detect a dial tone.

Your telephone line or the telephone line of the receiving fax machine is busy. This happens especially if the printer is sharing the line with other devices (telephone, answering machine).

Possible solutions:

•Lower the transmission speed of the fax modem, and then resend the fax.

•Enable Auto Fax Conversion.

•Lower the fax quality.

•Enable Auto Fax Conversion.

Turn off the printer, turn it back on, and then resend the fax.

Turn off the printer, turn it back on, and then resend the fax.

Connect the phone cable to the port on the back of the printer.

The printer is an analog device and must be connected to an analog line. To connect the printer to a digital line, you must use a digital line converter or a filter.

For more information, see the ”Setting up the printer to fax” section.

See the “Fax troubleshooting checklist.”

•Set the printer to redial.

•Increase the time between the redial attempts.

•Place a test call to the number to which you want to send a fax to make sure that it is working correctly.

•If the telephone line is being used by another device, then wait until the other device is finished before sending the fax.

•Schedule to resend the fax at a later time.

•Set the printer to scan before dialing. The scanned document is saved in the printer memory. The printer can then retrieve it and automatically redial the number.

Troubleshooting

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