Wireless troubleshooting checklist | Dell V515W manual

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Dell V515W manual Wireless troubleshooting checklist, Resetting the wireless settings to factory defaults

Contents

Dell V515w Users Guide AprilMachine types 4443 Models 2dw, 6dw Trademarks Contents Safety informationUsing the printer control panel buttons and menus Using the printer software Copying ScanningFaxing Troubleshooting Maintaining the printerIndex NetworkingPage Safety information SAVE THESE INSTRUCTIONS About your printer Thank you for choosing this printerMinimizing your printers environmental impact Conserving energy Finding information about the printer RecyclingPublications Recycle the product packaging Help using the printer software Product Information Guide Understanding the parts of the printer Use the LINE Ordering and replacing supplies Replacing ink cartridges Ordering ink cartridges Licensed cartridge1Regular cartridge Recycling Dell products 3 Select Printer Home Using the printer control panel buttons and menus Using the printer control panel Display Using the printer menus Dialtone Color/BlackKeypad Copy menu Setup menu Photo menuSelect Computer appears only Changing temporary settings into new default settings To change the temporary settings into new default settingsTo disable the settings timeout feature Changing the Power Saver timeout Resetting to factory settingsUsing the printer control panel menus Using a button combination if you cannot read the current language Saving energy with Eco-Mode Using the printer software Using the Windows printer softwareSoftware installed during printer installation Minimum system requirements Using the printer software Reinstalling the printer software Checking for software updatesUninstalling the printer software Installing the printer software Loading paper and original documents Loading paperPaper and specialty media guidelines 20 sheets of banner paper Saving paper default settings Loading original documents on the scanner glass Loading original documents into the ADF 3 The document feeds into the ADF b Click Properties, Preferences, Options, or Setup 2 Click Properties, Preferences, Options, or SetupPrinting Tips for printing Printing pages in reverse order Printing multiple pages on one sheetPrinting documents from a memory card or flash drive If the printer is using a USB connection If the printer is using a Wireless connection selected models onlyPrinting specialty documents Printing envelopes Printing on both sides of the paper duplexing manually Printing labelsPrinting on custom-size paper Tips on loading label sheets 4 From the 2-Sided Printing section, select Manual Using a memory card or flash drive with the printer Working with photos Printing photos using the printer control panel Supported memory cards and file typesPhotos Printing photos from a memory device using the printer software Printing photos from a PictBridge-enabled digital camera Camera detected. Press OK to change settings Printing photos from a memory device using the proof sheet Printing from a Bluetooth-enabled device Printing photos from a digital camera using DPOF Bluetooth Dongle Connected appears on the display Setting the Bluetooth security level Printing from a Bluetooth-enabled device Setting your printer as the default printer Managing print jobs Pausing print jobs Changing the printing modeResuming print jobs Changing the printing mode for a single print job Canceling print jobs Copying Tips for copyingMaking copies Copying photos Adjusting copy quality Enlarging or reducing images Collating copies using the printer control panel Making a copy lighter or darker Repeating an image on one page Canceling copy jobs Scanning Tips for scanningScanning to a local or network computer Using the printer control panel Scanning to a flash drive or memory cardScanning photos into an editing application Using the printer software Scanning documents into an editing applicationScanning directly to e-mail 4 Select Printer Home Scanning FAQ Why am I being asked for a PIN?Scanning to a PDF How can I improve the quality of a scan? Canceling scan jobs What is an application list, and how do I update it?Updating the application list Setting up the printer to fax Setup 1 Printer is connected to a dedicated fax lineTips for this setup Faxing Setup 2 Printer is sharing the line with an answering machine Connected to the same telephone wall jackConnected to different wall jacks EXT LINE Scenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone service Tips for this setup Scenario 4 Digital telephone service through a cable provider Setup 1 Printer is connected directly to a cable modem Scenario 5 Country-specific setup Connecting the printer to a non-RJ-11 wall jack Connecting the printer in countries that use serial connection Connecting the printer to a wall jack in Germany N F N Setting the fax header Setting the fax footerEntering your user information Configuring the fax settings Configuring fax settings using the fax softwareConfiguring fax settings using the printer control panel 3 Click Printer Home From here You can Creating a contact list using the fax software Creating a contact list using the printer control panelCreating a contact list 5 Click Select from phonebook Sending faxes using the printer control panel Sending faxesTips for sending faxes Sending faxes using the computer Receiving faxesTips for receiving faxes Receiving faxes automatically Faxing FAQ Receiving a fax manuallyTips What is a splitter and what type of splitter should I use? What is my fax number?What is my dialing prefix? When do I need to set Auto Answer to On? How many rings should I set? How do I set the distinctive ring for the printer?How can I check the dial tone? Make sure the telephone line and the wall jack are working How do I adjust the speaker volume on the printer? What settings work best with digital voice mail?Adjusting the dialing volume Adjusting the ringer volume How do I change the resolution of the documents that I fax? How do I send a fax using a phone calling card?How do I send a fax at a scheduled time? 1 Press Dialtone How do I know that the fax was sent successfully? How do I view the fax history of the printer?How do I forward a fax? Can I block faxes? Can I retrieve failed faxes? Installing the printer on a wireless network Wireless network compatibilityNetworking Supported network security options Printing a network setup page Information you will need to set up the printer on a wireless networkPrint Network Setup Page appears Installing the printer on a wireless network Installing the printer on other computersInterpreting the colors of the Wi-Fi indicator light Special wireless installation instructions Adding the printer to your wireless networkAssigning a static IP address Before you begin Advanced wireless setup Changing wireless settings after installationCreating an ad hoc wireless network 5 Click the Wireless setup utility link 7 Right-click the Wireless Network Connection icon 8 Click Properties 9 Click the Wireless Networks tabIn Windows XP 2 Click Control Panel 3 Click Network and Internet Connections Adding a printer to an existing ad hoc wireless network b Select View Available Wireless Networks5 Click Wireless setup utility link In Windows Configuring the printer wirelessly using WPS Wi-Fi Protected Setup Switching between USB and wireless connections Windows onlyUsing the printer wirelessly Using the printer locally USB Networking FAQ What is Wi-Fi Protected Setup?c Click Properties Where do I find my WEP key or WPA passphrase? What is an SSID?Where do I find my SSID? What is a network? How do I find out what type of security my network is using? How are home networks configured?Wireless network examples Why do I need an installation cable? Scenario 2 Wireless network with Internet accessScenario 3 Wireless network with no Internet access How do I attach the installation cable? How are infrastructure and ad hoc networks different? Finding the signal strength InfrastructureAd hoc How can I improve wireless signal strength? MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTERREMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION What is a MAC address? What is an IP address? How do I find the MAC address?MAC XX XX XX XX XX UAA XX XX XX XX XX What is TCP/IP? What is a key index?How to locate a printer IP address How do I locate IP addresses? Using the printer control panel Using the printer softwareMaintaining the printer Maintaining ink cartridges Cleaning the exterior of the printer Cleaning the printhead nozzles Cleaning the scanner glass Troubleshooting Using the Service Center to solve printer problemsIf Troubleshooting does not solve your problem Setup troubleshooting Printhead error CHANGE THE LANGUAGE USING THE PRINTER MENUSIncorrect language appears on the display REMOVE AND REINSERT THE PRINTHEAD Software did not install RECONNECT THE PRINTER POWER SUPPLY MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTERPrint job does not print or is missing pages CHECK THE USB CONNECTION REMOVE AND REINSTALL THE PRINTER SOFTWARE REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEADMAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE Printer is printing blank pages Jams and misfeeds troubleshooting MAKE SURE THE USB PORT IS ENABLED IN WINDOWSCannot delete documents from the print queue Cannot print through USB Paper jam in the paper support Paper jam in the ADF selected models only Print troubleshooting ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPERCHECK MINIMUM PRINT SETTINGS Paper or specialty media misfeeds SELECT THE BORDERLESS PRINT FEATURE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLEDALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Streaks or lines on printed image Copy and scan troubleshooting Computer slows down when printingIF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE SET YOUR PRINTER AS THE DEFAULT PRINTER USE A LOWER SCANNING RESOLUTION Partial copies or scans of documents or photosScan was not successful Scanning takes too long or freezes the computer Fax troubleshooting Fax troubleshooting checklistConnection checklist ENABLE ERROR CORRECTION Cannot send faxesDECREASE THE TRANSMISSION SPEED OF THE FAX MODEM ENABLE AUTOMATIC FAX CONVERSION MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT MAKE SURE THAT FAX FORWARDING IS DISABLED INCREASE THE RINGER VOLUMECannot receive faxes MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT Fax error messages on the printer control panel MAKE SURE THAT THE PRINTER IS NOT IN POWER SAVER MODECannot run the fax software MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE Fax Modem Error Failed to Connect Phone Line ErrorUnsupported Compression Unsupported Resolution Unrecoverable Fax Error Memory card troubleshooting Memory card troubleshooting checklistNothing happens when a memory card is inserted REINSERT THE MEMORY CARD Wireless troubleshooting Photos do not transfer from a memory card across a wireless networkSET YOUR PRINTER AS THE DEFAULT PRINTER FROM THE DESTINATION COMPUTER MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE Wireless troubleshooting checklist Resetting the wireless settings to factory defaults Cannot print over wireless network MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTERMOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES CHECK YOUR ADVANCED SECURITY SETTINGS CHECK YOUR WEP KEY OR WPA PASSPHRASEDISCONNECT FROM VPN SESSION MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL RECONNECT THE POWER SUPPLYTRY RUNNING THE INSTALLER AGAIN The Continue button is unavailable Wi-Fi indicator light is not lit CHECK POWERCannot print and there is a firewall on the computer ALLOW THE WIRELESS INSTALLATION TO COMPLETE ENABLE THE PRINTERSELECT THE WIRELESS PRINTER SELECT THE WIRELESS PORT Wi-Fi indicator light is still orange If you are using WEP securityIf you are using WPA security CHECK NETWORK NAME Wi-Fi indicator light is blinking orange during installation MAKE SURE THE ACCESS POINT IS ONMOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE MOVE YOUR PRINTER PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING CONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER Wireless print server not installed How to locate a printer IP address MAKE SURE THE WIRELESS PORT IS SELECTED Resolving intermittent wireless communications issues DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORKELIMINATE NETWORK CONGESTION ELIMINATE SOURCES OF INTERFERENCE CHANGE THE CHANNEL THE WIRELESS ROUTER USES CONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSIDASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER CHECK FOR WIRELESS ADAPTER UPDATESCHANGE ALL NETWORK DEVICES TO THE SAME TYPE PURCHASE A NEW ROUTER Index Page Page Page Page Page Wi-Fi Protected Setup logo