Wireless troubleshooting, Check The Network Connection

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Dell V515W Wireless troubleshooting, Cannot print documents from a memory card or flash drive, Check The Usb Connection

Contents

Machine types 4443 Models 2dw, 6dw Dell V515w Users GuideApril Trademarks Using the printer software ContentsSafety information Using the printer control panel buttons and menus Faxing CopyingScanning Networking TroubleshootingMaintaining the printer IndexPage SAVE THESE INSTRUCTIONS Safety information Conserving energy About your printerThank you for choosing this printer Minimizing your printers environmental impact Recycle the product packaging Finding information about the printerRecycling Publications Product Information Guide Help using the printer software Use the Understanding the parts of the printer LINE Replacing ink cartridges Ordering and replacing supplies Regular cartridge Ordering ink cartridgesLicensed cartridge1 3 Select Printer Home Recycling Dell products Using the printer control panel Using the printer control panel buttons and menus Display Copy menu Using the printer menusDialtone Color/Black Keypad Select Computer appears only Setup menuPhoto menu To disable the settings timeout feature Changing temporary settings into new default settingsTo change the temporary settings into new default settings Using a button combination if you cannot read the current language Changing the Power Saver timeoutResetting to factory settings Using the printer control panel menus Saving energy with Eco-Mode Minimum system requirements Using the printer softwareUsing the Windows printer software Software installed during printer installation Use the Installing the printer software Reinstalling the printer softwareChecking for software updates Uninstalling the printer software Paper and specialty media guidelines Loading paper and original documentsLoading paper 20 sheets of banner paper Saving paper default settings Loading original documents into the ADF Loading original documents on the scanner glass 3 The document feeds into the ADF Tips for printing b Click Properties, Preferences, Options, or Setup2 Click Properties, Preferences, Options, or Setup Printing Printing documents from a memory card or flash drive Printing pages in reverse orderPrinting multiple pages on one sheet Printing envelopes If the printer is using a USB connectionIf the printer is using a Wireless connection selected models only Printing specialty documents Tips on loading label sheets Printing on both sides of the paper duplexing manuallyPrinting labels Printing on custom-size paper 4 From the 2-Sided Printing section, select Manual Working with photos Using a memory card or flash drive with the printer Photos Printing photos using the printer control panelSupported memory cards and file types Printing photos from a memory device using the printer software Camera detected. Press OK to change settings Printing photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using DPOF Printing from a Bluetooth-enabled device Bluetooth Dongle Connected appears on the display Printing from a Bluetooth-enabled device Setting the Bluetooth security level Managing print jobs Setting your printer as the default printer Changing the printing mode for a single print job Pausing print jobsChanging the printing mode Resuming print jobs Canceling print jobs Copying photos CopyingTips for copying Making copies Enlarging or reducing images Adjusting copy quality Making a copy lighter or darker Collating copies using the printer control panel Repeating an image on one page Canceling copy jobs Scanning to a local or network computer ScanningTips for scanning Scanning photos into an editing application Using the printer control panelScanning to a flash drive or memory card 4 Select Printer Home Using the printer softwareScanning documents into an editing application Scanning directly to e-mail How can I improve the quality of a scan? Scanning FAQWhy am I being asked for a PIN? Scanning to a PDF Updating the application list Canceling scan jobsWhat is an application list, and how do I update it? Faxing Setting up the printer to faxSetup 1 Printer is connected to a dedicated fax line Tips for this setup Connected to different wall jacks Setup 2 Printer is sharing the line with an answering machineConnected to the same telephone wall jack EXT LINE Scenario 2 Digital Subscriber Line DSL Tips for this setup Scenario 3 VoIP telephone service Setup 1 Printer is connected directly to a cable modem Scenario 4 Digital telephone service through a cable provider Scenario 5 Country-specific setup Connecting the printer to a non-RJ-11 wall jack Connecting the printer in countries that use serial connection N F N Connecting the printer to a wall jack in Germany Entering your user information Setting the fax headerSetting the fax footer 3 Click Printer Home Configuring the fax settingsConfiguring fax settings using the fax software Configuring fax settings using the printer control panel You can From here 5 Click Select from phonebook Creating a contact list using the fax softwareCreating a contact list using the printer control panel Creating a contact list Tips for sending faxes Sending faxes using the printer control panelSending faxes Receiving faxes automatically Sending faxes using the computerReceiving faxes Tips for receiving faxes Tips Faxing FAQReceiving a fax manually When do I need to set Auto Answer to On? What is a splitter and what type of splitter should I use?What is my fax number? What is my dialing prefix? Make sure the telephone line and the wall jack are working How many rings should I set?How do I set the distinctive ring for the printer? How can I check the dial tone? Adjusting the ringer volume How do I adjust the speaker volume on the printer?What settings work best with digital voice mail? Adjusting the dialing volume 1 Press Dialtone How do I change the resolution of the documents that I fax?How do I send a fax using a phone calling card? How do I send a fax at a scheduled time? How do I forward a fax? How do I know that the fax was sent successfully?How do I view the fax history of the printer? Can I retrieve failed faxes? Can I block faxes? Supported network security options Installing the printer on a wireless networkWireless network compatibility Networking Print Network Setup Page appears Printing a network setup pageInformation you will need to set up the printer on a wireless network Interpreting the colors of the Wi-Fi indicator light Installing the printer on a wireless networkInstalling the printer on other computers Before you begin Special wireless installation instructionsAdding the printer to your wireless network Assigning a static IP address 5 Click the Wireless setup utility link Advanced wireless setupChanging wireless settings after installation Creating an ad hoc wireless network 2 Click Control Panel 3 Click Network and Internet Connections 7 Right-click the Wireless Network Connection icon 8 Click Properties9 Click the Wireless Networks tab In Windows XP In Windows Adding a printer to an existing ad hoc wireless networkb Select View Available Wireless Networks 5 Click Wireless setup utility link Using the printer locally USB Configuring the printer wirelessly using WPS Wi-Fi Protected SetupSwitching between USB and wireless connections Windows only Using the printer wirelessly c Click Properties Networking FAQWhat is Wi-Fi Protected Setup? What is a network? Where do I find my WEP key or WPA passphrase?What is an SSID? Where do I find my SSID? Wireless network examples How do I find out what type of security my network is using?How are home networks configured? Scenario 3 Wireless network with no Internet access Why do I need an installation cable?Scenario 2 Wireless network with Internet access How are infrastructure and ad hoc networks different? How do I attach the installation cable? Ad hoc Finding the signal strengthInfrastructure ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION How can I improve wireless signal strength?MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER What is a MAC address? UAA XX XX XX XX XX What is an IP address?How do I find the MAC address? MAC XX XX XX XX XX How do I locate IP addresses? What is TCP/IP?What is a key index? How to locate a printer IP address Maintaining ink cartridges Using the printer control panelUsing the printer software Maintaining the printer Cleaning the printhead nozzles Cleaning the exterior of the printer Cleaning the scanner glass Setup troubleshooting TroubleshootingUsing the Service Center to solve printer problems If Troubleshooting does not solve your problem REMOVE AND REINSERT THE PRINTHEAD Printhead errorCHANGE THE LANGUAGE USING THE PRINTER MENUS Incorrect language appears on the display Software did not install CHECK THE USB CONNECTION RECONNECT THE PRINTER POWER SUPPLYMAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER Print job does not print or is missing pages Printer is printing blank pages REMOVE AND REINSTALL THE PRINTER SOFTWAREREINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE Cannot print through USB Jams and misfeeds troubleshootingMAKE SURE THE USB PORT IS ENABLED IN WINDOWS Cannot delete documents from the print queue Paper jam in the ADF selected models only Paper jam in the paper support Paper or specialty media misfeeds Print troubleshootingADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER CHECK MINIMUM PRINT SETTINGS Streaks or lines on printed image SELECT THE BORDERLESS PRINT FEATUREMAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES SET YOUR PRINTER AS THE DEFAULT PRINTER Copy and scan troubleshootingComputer slows down when printing IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE Scanning takes too long or freezes the computer USE A LOWER SCANNING RESOLUTIONPartial copies or scans of documents or photos Scan was not successful Connection checklist Fax troubleshootingFax troubleshooting checklist DECREASE THE TRANSMISSION SPEED OF THE FAX MODEM ENABLE ERROR CORRECTIONCannot send faxes MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT ENABLE AUTOMATIC FAX CONVERSION MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT MAKE SURE THAT FAX FORWARDING IS DISABLEDINCREASE THE RINGER VOLUME Cannot receive faxes MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE Fax error messages on the printer control panelMAKE SURE THAT THE PRINTER IS NOT IN POWER SAVER MODE Cannot run the fax software Unrecoverable Fax Error Fax Modem ErrorFailed to Connect Phone Line Error Unsupported Compression Unsupported Resolution REINSERT THE MEMORY CARD Memory card troubleshootingMemory card troubleshooting checklist Nothing happens when a memory card is inserted MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE Wireless troubleshootingPhotos do not transfer from a memory card across a wireless network SET YOUR PRINTER AS THE DEFAULT PRINTER FROM THE DESTINATION COMPUTER Resetting the wireless settings to factory defaults Wireless troubleshooting checklist MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES Cannot print over wireless networkMOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER DISCONNECT FROM VPN SESSION CHECK YOUR ADVANCED SECURITY SETTINGSCHECK YOUR WEP KEY OR WPA PASSPHRASE The Continue button is unavailable MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODELRECONNECT THE POWER SUPPLY TRY RUNNING THE INSTALLER AGAIN Cannot print and there is a firewall on the computer Wi-Fi indicator light is not litCHECK POWER SELECT THE WIRELESS PORT ALLOW THE WIRELESS INSTALLATION TO COMPLETEENABLE THE PRINTER SELECT THE WIRELESS PRINTER CHECK NETWORK NAME Wi-Fi indicator light is still orangeIf you are using WEP security If you are using WPA security MOVE YOUR PRINTER Wi-Fi indicator light is blinking orange during installationMAKE SURE THE ACCESS POINT IS ON MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER CONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN How to locate a printer IP address Wireless print server not installed MAKE SURE THE WIRELESS PORT IS SELECTED ELIMINATE SOURCES OF INTERFERENCE Resolving intermittent wireless communications issuesDISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK ELIMINATE NETWORK CONGESTION ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK CHANGE THE CHANNEL THE WIRELESS ROUTER USESCONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID PURCHASE A NEW ROUTER CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTERCHECK FOR WIRELESS ADAPTER UPDATES CHANGE ALL NETWORK DEVICES TO THE SAME TYPE Index Page Page Page Page Page Wi-Fi Protected Setup logo