GAudioH

Symptom

Cause/Solution

Page

Audio is not output.

• Check the connections for all devices.

9,10,13,14,

 

 

15,16,17,18,

 

 

19,20,21,24

 

• Check the speaker connections and configurations.

81,82,83,84,

 

 

85,86,87,88

 

• Check whether the audio device power is turned on.

 

• Adjust the master volume.

34, 98

 

• Cancel the mute mode.

34, 98

 

• Check the connection with the playback device and select the

33, 98

 

proper input source.

 

 

• Match the input mode and the terminal assigned to be the digital

119

 

input terminal.

 

 

• Disconnect the headphones. No sound is output from the

137

 

speakers when headphones are connected.

 

The volume does not

• The maximum volume is set too low. Set the maximum volume

108

increase.

using “Limit”on the menu.

 

 

• Power for external devices connected to the output connectors

 

of the unit may not be turned on. Check the power of connected

 

 

external devices.

 

No sound is

• Check if the surround speakers are connected to the SURROUND

produced from

terminals.

 

surround speaker.

 

 

No sound is

• Check if “Assign Mode” is set appropriately in order to output

122

produced from

audio from the surround back speakers.

 

surround back

• Set “Speaker Config.” – “Surr. Back” on the menu to something

123

speaker.

other than “None”.

 

 

• Set the sound mode to something other than “STEREO” and

71

 

“VIRTUAL”.

 

No sound is

• Check if “Assign Mode” is set appropriately in order to output

122

produced from front

audio from the front height speakers.

 

height speaker.

• Set “Speaker Config.” – “Front Height” on the menu to something

123

 

other than “None”.

 

No sound is

• Check if “Assign Mode” is set appropriately in order to output

122

produced from front

audio from the front wide speakers.

 

wide speaker.

• Set “Speaker Config.” – “Front Wide” on the menu to something

123

 

other than “None”.

 

Symptom

Cause/Solution

Page

No sound is

• Check the subwoofer connections.

81,82,83,84,

produced from

 

85,86,87,88

subwoofer.

• Turn on the subwoofer’s power.

 

• Set “Speaker Config.” – “Subwoofer” on the menu to “Yes”.

122

 

• If “Front” and “Center” for “Speaker Config.” are set to “Large”,

122, 123

 

and “Subwoofer Mode” is set to “LFE”, no sound may be output

 

 

from the subwoofers, depending on the input signal or selected

 

 

sound mode.

 

DTS sound is not

• Set “Decode Mode” on the menu to “Auto” or “DTS”.

119

output.

 

 

Dolby TrueHD, DTS-

• Make HDMI connections.

10

HD, Dolby Digital

 

 

Plus audio is not

 

 

output.

 

 

Dolby PLg mode or

• Check that “Speaker Config.” – “Center” or “Surround” is set to

122

DTS NEO:6 mode

other than “None”. If the speaker system is 2.0/2.1ch, this sound

 

cannot be selected.

mode cannot be selected.

 

 

• When headphones are used, Dolby PLg or DTS NEO:6 cannot be

 

selected.

 

Audyssey MultEQ®

• Switch the sound mode to other than “DIRECT” or “PURE

71

XT, Audyssey

DIRECT”.

 

Dynamic EQ® and

• When headphones are used, Audyssey MultEQ® XT, Audyssey

Audyssey Dynamic

Dynamic EQ® and Audyssey Dynamic Volume® cannot be

 

Volume® cannot be

selected.

 

selected.

 

 

Audyssey DSX®

• Check that “Speaker Config.” – “Front Height” or “Front Wide” is

123

cannot be selected.

set to other than “None”.

 

 

• Check that “Speaker Config.” – “Center” is set to other than

122

 

“None”.

 

 

• Switch the sound mode to DOLBY listening mode or DTS listening

71

 

mode.

 

 

• When headphones are used, Audyssey DSX® cannot be selected.

Audyssey Dynamic

• Run Audyssey® Setup.

26, 89

EQ® and Audyssey

 

 

Dynamic Volume®

 

 

cannot be selected.

 

 

“Restorer” cannot

• Check that an analog signal or PCM signal (Sample Rate=44.1/48

107

be selected.

kHz) is input. For playback of multichannel signals such as Dolby

 

 

Digital or DTS surround, “Restorer” cannot be used.

 

 

• Switch the sound mode to other than “DIRECT” or “PURE

71

 

DIRECT”.

 

version Basic

version Advanced

Informations

DVD

155