Troubleshooting Information Zone-Multi Control Remote Playback Setup Connections Started Getting

Error Messages

If the auto setup procedure could not be completed due to speaker installation, the measuring environment, etc., an error message is displayed. If this happens, check the relevant items, be sure to take the necessary measures, then perform the auto setup procedure over again.

Error messages (examples)

Cause

 

Measures

No microphone or speaker

• Included setup microphone is not connected.

 

• Connect the included setup microphone to the SETUP

 

• Not all speakers could be detected.

 

MIC jack on the main unit.

 

 

• Check the speaker connections.

 

• The front L speaker was not properly detected.

 

Ambient noise is too high

• Too much noise in the room for accurate

• Either turn off any device generating noise or move it

or Level is too low

measurements to be made.

 

away.

 

 

 

• Try again when the surroundings are quieter.

 

• Speaker or subwoofer sound is too low

for

• Check the speaker installation and the direction in which

 

accurate measurements to be made.

 

the speakers are facing.

 

 

 

• Adjust the subwoofer’s volume.

None

• Displayed speaker could not be detected.

 

• Check the connections of the displayed speaker.

 

· The front R speaker was not properly detected.

 

 

· Only one channel of the surround (A) and

 

 

surround (B) speakers was detected.

 

 

 

· Sound was output from the R channel when only

 

 

one surround back speaker was connected.

 

 

 

· The surround back or the surround (B) speaker

 

 

was detected, but the surround (A) speaker

 

 

was not detected.

 

 

 

· When the subwoofer configuration is set at

 

 

“2SP L/R”, “2SP MIX”, “3SP L/R” or “3SP

 

 

MIX”, the subwoofer could not be detected.

 

 

Phase

• Displayed speaker connected with the polarities

• Check the polarities of the displayed speaker.

 

reversed.

 

• For some speakers, this error message may be displayed

 

 

 

even if the speaker is properly connected. If you are sure

 

 

 

that the wiring is correct, select “Skip”.

•Sometimes due to the electrical complexities of subwoofers and the interaction with the room, THX recommends setting the level and the distance of the subwoofer manually.

•Sometimes due to interaction with the room, you may notice irregular results when setting the level and/or distance of the main speakers. If this happens, THX recommends setting them manually.

•Please note that any THX main speakers should be set to Small (80 Hz). If you set up your speakers using Auto Setup, please make sure manually that any THX speakers are set to Small with 80 Hz crossover.

Select “Retry” to make the measurements again.

NOTE Be sure to turn the power off before checking the speaker connections.

sOption

Select settings for room EQ, mic, etc.

Room EQ

Select room EQ setting method.

[Selectable items]

All

 

Assign

 

 

 

 

Direct Mode

Select room EQ use for DIRECT or PURE DIRECT mode.

[Selectable items]

ON

 

OFF

Mic Select

Select the microphone type if not using supplied mic. The microphone connected to V.AUX Lch is used.

[Selectable items] Mic V.AUX L

Only a professionally certified installer should ever connect a professionally-calibrated microphone to the V.AUX L input on the front panel.

dParameter Check

Check auto setup measurement results.

This is displayed after the auto setup procedure is completed.

[Selectable items]

Spkr Config Check

 

Distance Check

 

Ch. Level Check

 

 

 

 

 

 

Crossover Check

 

 

EQ Check

 

Restore

 

The auto setup results can be reset to what was originally calculated by MultEQ XT when “Restore” is selected.