Denon AVR-5800 operating instructions Troubleshooting, Are the connections correct ?

Models: AVR-5800

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15 TROUBLESHOOTING

15 TROUBLESHOOTING

If a problem should arise,first check the following.

1.Are the connections correct ?

2.Have you operated the receiver according to the Operating Instructions ?

3.Are the speakers, turntable and other components operating property ?

If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction. Disconnect the power immediately and contact your store of purchase.

Symptom

Cause

Measures

Page

 

 

 

 

DISPLAY not lit and sound not produced

• Power cord not plugged in securely.

• Check the insertion of the power cord plug.

6

when power switch set to on.

 

 

 

 

 

 

 

 

• Speaker cords not securely connected.

• Connect securely.

12, 13

 

• Input source selector button position is not

• Switch to the proper position.

33

 

appropriate.

 

 

DISPLAY lit but sound not produced.

• Volume control set to minimum.

• Turn volume up to suitable level.

34

• MUTING is on.

• Switch off MUTING.

35

 

 

• No digital signal is being input.

• Properly select a digital signal input source.

28

 

• Speaker A or B button is set to “OFF”.

• Set the button for the connected speaker

19

 

 

terminals to “ON”.

 

 

 

 

 

 

AVR-5800’s video output jacks and monitor’s

• Check that the connections are correct.

7 ~ 9

 

input jacks are not properly connected.

 

 

Nothing is displayed on monitor.

• Monitor TV’s input setting is wrong.

• Set the TV’s input selector to the jacks to which

7 ~ 9

 

video signals are connected.

 

 

 

 

 

• Connections of the various component’s video

• Unify to composite or S jack.

7 ~ 9

 

signals are not unified.

 

 

 

 

 

 

 

• DVD player’s audio output setting is not set to bit

• Make the DVD player’s initial settings.

No dts sound is produced.

stream.

 

 

• DVD player is not dts-compatible.

• Use a dts-compatible player.

 

 

AVR-5800’s input setting is set to analog.

• Set to AUTO or dts.

33

 

 

 

 

Copying from DVD to VCR is not

• Mode video software contains copy prohibit

• Copying is not possible.

possible.

signals.

 

 

 

 

 

 

 

• Subwoofer’s power is not on.

• Turn on the power.

No sound is produced from subwoofer.

• Subwoofer’s initial setting is set to “NO”.

• Set the setting to “YES”.

19

 

• Subwoofer’s output is not connected.

• Connect properly.

13

 

 

 

 

No test tones are produced.

• Surround mode is set to a mode other than

• Set to Dolby Surround.

Dolby Surround.

 

 

 

 

 

 

 

 

 

No sound is produced from surround

• Surround mode is set to “STEREO”.

• Set to a mode other than “STEREO”.

speakers.

 

 

 

 

 

 

 

Dolby Digital is not possible with LDs.

• Not connected to Dolby Digital jacks.

• Connect the LD player’s Dolby Digital RF output to

7

 

the AVR-5800’s Dolby Digital RF input jacks.

 

 

 

 

 

 

 

 

 

• Batteries dead.

• Replace with new batteries.

31

 

• Move closer.

31

 

• Remote control unit too far from this unit.

 

• Remove obstacle.

31

This unit does not operate properly when

• Obstacle between this unit and remote control

 

 

remote control unit is used.

unit.

• Press the proper button.

 

• Different button is being pressed.

 

• Insert batteries properly.

31

 

<and >ends of battery inserted in reverse.

 

 

 

 

 

 

 

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Denon AVR-5800 operating instructions Troubleshooting, Are the connections correct ?