45
POSTRE CEIPT EXCHANGEPROGR AM
Youmay choose to shipthe equipment to us at your cost. Toprovide
fasterservice, upon receipt ofyour equipment you will be shipped a
replacement.Youroriginal equipment will not be available for return.
Theequipment you return will be checkedto verify whether it is
coveredunder this warranty.If the defective equipment iscovered
underthis warranty,it will be replaced and shipped back to you at no
additionalcost (additionalcharges may applyoutside of the continental
US).
Ifyour equipment is out of warranty and canbe repaired your billing
accountor credit card will be chargedthe standard repair feefor the
replacement.If damage to the defectiveequipment is found, which
EchoStarin its sole discretiondetermines has voided the warranty,or
makesthe equipment unrepairable, your billingaccount or credit card
willbe charged the market priceof the replacement.
ACCESSORY WARRANTY
Anaccessory is any DISH Networkbranded equipment, displayingthe
DISHNetwork logo, excluding the receiver,Smart Card, cables and
hookups,and non-mechanical components.A one-year warranty
becomeseffective upon theactivation of the DISH system or dateof
purchase,if bought separately.A proof of purchaseis required to
verifythe purchase date.If an accessory has an expired warranty,no
exchangewill be issued. Youmay purchase replacementaccessories
fromDISH Network or your local retailer.
IFYOUNEE D HELP
1.Review this User Guide.
2.Call the Customer ServiceCenter at 1-800-333-DISH (3474).
Havethe date of purchase and your customeraccount number
ready.
3.A Representative will help you.
4.If the Representativefinds you should return the remotecontrol,
youwill get a telephone number to callfor a Return
Authorization(RA) number. Before shipping any equipment
tous, you must get a Return Authorizationnumber.
5.You must package returnedequipment properly. Follow the
instructions the Repres entative gives you.