Resident Instruction Sheet
Your building / community has been equipped with a DoorKing Telephone Entry System that will provide communication for your guest from the lobby door / gated entrance to your home by use of the local telephone network. If you have any questions regarding the use or operation of this system, please see your system administrator (building manager / HOA representative) or call
Guest Communication
Your name (or apartment number) and telephone number have been programmed into the telephone entry system under a specific DIRECTORY CODE. This directory code can be from 1 to 4 digits long depending on the needs of the application. When a guest comes to visit you, they will look your name up in the electronic directory by using the A and Z buttons on the faceplate of the system. Once your guest has located your name, your DIRECTORY CODE will be displayed to the right of your name. Your guest will enter this code on the system keypad that will cause the system to place a call to your home (If your guest already knows your directory code, they can simply enter the code on the keypad without having to look up your name). Some systems are equipped with a CALL button. When your name is displayed in the directory, the guest can press the CALL button to establish communication with your home.
Granting or Denying Access
Once you have answered the phone call and you have identified your guest, you have the choice to either grant access or deny access to your guest.
To grant access to your guest, press on your
with a confirmation tone indicating that the door or gate is opening and will automatically disconnect itself. Some newer telephones emit a very short duration tone when the number is pressed. If your telephone does this, you may have to press the open number twice in rapid succession to open the door or gate.
To deny access to your guest, press the # key.
Rotary Phone Only. If you have a rotary dial phone, dial 9 to grant access. To deny access, hang up.
Call Waiting
If you are on the telephone when a guest tries to contact you from the telephone entry system, they will hear a busy signal and will have to wait for you to end your call before they can contact you. To eliminate this problem, you can order call waiting from your local telephone company.
Privacy
If you do not want your name and/or apartment number listed in the electronic directory, inform the system administrator of this. Your telephone number can be stored in the system without your name being displayed on the directory. If you choose this option, you will need to inform your guest of your directory code, otherwise they will have no method of contacting you from the entry of your building / community through the telephone entry system.
Access Code
Your system may be equipped with an access code that will allow you to open the door / gate by entering this code on the system keypad. Your system administrator will advise you of your access code if this option is available. To use the access code, first press the # key, and then enter the four digit code.
System Administrator - Fill in the blanks above and copy this instruction sheet for your residents.
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