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For reference
Information you should know
![](/images/new-backgrounds/1297146/297146217xi2.webp)
Before asking for repairs
Slight differences in operation can sometimes be mistaken for malfunctions, so check the following table before asking for any repairs.
If the following fail to solve the problem, contact the place of purchase.
Problem
Possible reason
Corrective action
The screen is dark for a brief period |
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when the power is turned on at low | This is a characteristic of LCDs. | ||||||||||
brief period. | |||||||||||
temperatures. |
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The display is distorted for a brief | This is a characteristic of LCD | This is not a malfunction. The display | |||||||||
period after the power is turned on. | backlighting. | will stabilize after a brief period. | |||||||||
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No sound comes out. | Volume is poorly adjusted or MUTE is | Press the volume switch and check | |||||||||
functioning. | volume. Or cancel MUTE. | ||||||||||
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| A speaker cord is disconnected. | Check the connections of the speaker | |||||
Sound comes out of only one side | cords. | ||||||||||
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(left or right, front or back). | Volume is poorly adjusted. | Check the left/right volume | |||||||||
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Sound quality does not change even | The adjusted audio quality is not | Check by changing the radio station | |||||||||
included in the radio broadcast or | |||||||||||
after making adjustments. | or disc. | ||||||||||
disc. | |||||||||||
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| Power is not turned on. | Turn the vehicle ignition switch to | |||||
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A CD/DVD will not go into the deck. |
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A disc is already inserted and you are | Eject the previously inserted CD/DVD | ||||||||||
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| trying to insert a second disc. | and insert the preferred CD/DVD. | |||||
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| There is water condensation in the | Do not use the deck for a while and | |||||
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| pages 17 and 18.) | ||||||
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| There is a large scratch or warp in the | Insert a different CD/DVD. | |||||
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A CD/DVD cannot be played. | The CD/DVD is very dirty. | Clean the CD/DVD. | |||||||||
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| The CD/DVD is upside down. | Insert the CD/DVD with the proper | |||||
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| orientation. (Refer to page 18.) | ||||||
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| A | Insert a CD/DVD that is supported by | |||||
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| been inserted. | the deck. (Refer to pages 17 and 18.) | |||||
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| is not | The CD changer is not completely | Check the connections to the CD | |||||
CDCH1 | CDCH2 | ||||||||||
| displayed on | the screen. |
| connected. | changer. | ||||||
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| The screen has been turned off with | Press |
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Audio is output, but not video. | CONT | NAVI | |||||||||
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| the screen OFF button. | (Refer | to page 34.) | ||||
Audio is output, but not DVD video. | The parking brake has not be set. | Set the parking brake. | |||||||||
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| The vehicle ignition switch has not | Turn the vehicle ignition switch to | |||||
Neither video nor audio is output. | been turned on. | [ACC] or [ON]. | |||||||||
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The connection cord is not | Check the connections to each | ||||||||||
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| completely connected. | connection cord. | |||||
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| At least 99.99% of the pixels on the |
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There is a point of light on the display. | LCD panel are effective, but it is | This is not a defect, so please use the | |||||||||
possible that 0.01% of the pixels may | deck in this condition. | ||||||||||
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| not light or may stay lighted. |
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