Technical Support, EMC Powerlink | EMC OL-8950-01 instruction

Te c h n i c a l S u p p o r t

•EMC Smarts Application Connectivity Monitor Installation Guide

•EMC Smarts Application Connectivity Monitor Configuration Guide

•EMC Smarts Application Connectivity Monitor User’s Guide

Technical Support

For questions about technical support, call your local sales office or service provider. For service, call one of the following numbers:

United States: 800.782.4362 (SVC.4EMC)

Canada: 800.543.4782 (543.4SVC)

Worldwide: 508.497.7901

EMC Powerlink

EMC Powerlink is the EMC Corporation’s secure extranet for customers and partners. Powerlink is an essential tool for obtaining web-based support from the EMC Corporation. Powerlink can be used to submit service or information requests (tickets) and monitor their progress, to review the knowledgebase for known problems and solutions, and to download patches and SmartPacks.

From training on EMC products and technologies, to online support, product announcements, software registration, technical white papers, interoperability information, and a range of configuration tools, Powerlink offers resources unavailable elsewhere.

For quickest access when you do not already have a Powerlink account, ask your EMC representative for the access code for your company and register at the Powerlink site. Visit the EMC Powerlink website at:

http://powerlink.emc.com

EMC Smarts Application Connectivity Monitor Configuration Guide

xi

Image 11

EMC OL-8950-01 manual Technical Support, EMC Powerlink, Te c h n i c a l S u p p o r t

Contents

Application Connectivity Monitor Configuration Guide Last Update 7/29/05 Contents Contents Creating and Configuring Application SignaturesGroups and Settings Wildcards Used By EMC Smarts Software Index Contents Prerequisites PrefacePurpose Intended Audience Document Organization Document OrganizationDocumentation Conventions Preface YourDomain Application Connectivity Monitor Installation Directory Documentation Command Line ProgramsAdditional Resources Application Connectivity Monitor Products Te c h n i c a l S u p p o r t EMC PowerlinkTechnical Support Xii About Application Connectivity Monitor Introduction Introduction Managing Applications with Application Connectivity MonitorDefine the Application Automated Root- Cause and Impact Analysis Application Signature Configuration InterfaceDiscover the Software Infrastructure Monitoring Actions Application Signatures Planning the Deployment Deploying Application Connectivity Monitor Firewall Deployment Considerations Installing the SoftwarePrivileges Requirement Supported Product Versions and Requirements C e n s e R e m i n d e r License ReminderIntegrating Application Connectivity Monitor Adapter Platform Availability Manager = INCHARGE-AM A m p l e o f D o m a i n T y p e E n t r i e s ACM Domain Manager A m p l e s o f D o m a i n T y p e E n t r i e s Global Manager INCHARGE-PM C o n f i g u r i n g t h e G l o b a l M a n a g e r Starting and Stopping the Components Manually Summary of EMC Smarts Service NamesFault P a r a m e t e r s f o r S e r v i c e s Modifying Files With the smedit Utility Validating Your Integration # /opt/InCharge6/SAM/smarts/bin/smedit conf/ics/ics.conf Deploying Application Connectivity Monitor Using the Application Signature Configuration Interface Creating and Configuring Application Signatures Application Signature Tab Creating and Configuring Application Signatures Creating Application Signatures Application Signature Fields Used By EMC Smarts Software on page 43 for Port Number 25 for Smtp Request No Value Response No Value Deleting Application Signatures Modifying Application Signatures Monitoring Action Dialog Specifying Monitoring Action Parameters E c i f y i n g S y s t e m N a m e P a t t e r n s Specifying System Name Patterns Customize System Match Patterns Use All Systems Matched by Pattern E S t a n d a r d D i s c o v e r y P r o b e Standard Discovery ProbeUse Only Selected Systems Standard tcpAction Page Scenarios for Removing Elements Default Threshold Groups and Settings Groups and Settings Threshold Groups Threshold Settings Parameters for Software Service Thresholds Fault T h r e s h o l d G r o u p s a n d S e t t i n g s Polling Groups Default Polling Groups and SettingsPolling Settings Wo r k i n g Wi t h G r o u p s a n d S e t t i n g s Working With Groups and SettingsOpening the Polling and Thresholds Console Provides an example of a Polling and Thresholds Console Layout of the Polling and Thresholds Console Polling and Thresholds Console Toolbar Buttons Polling and Thresholds Console Toolbar Buttons Modifying the Properties of a Group How Managed Elements Are Assigned to Groups D i n g o r R e m o v i n g a S e t t i n g Method for Adding or Removing SettingsMethod for Modifying the Priority of Groups Method for Editing Matching Criteria D i n g o r R e m o v i n g M a t c h i n g C r i t e r i a Method for Modifying the Parameters of a Setting Creating New Groups E a t i n g a n E m p t y G r o u p Groups and Settings P y i n g a n E x i s t i n g G r o u p Wildcards Used By EMC Smarts Software Server-.smarts.com Example 1-100&*02468 matches even numbers between 1 Compound Wildcard Patterns Wildcards Used By EMC Smarts Software Index Index Page Index