Emerson Process Management CI-9110 Telephone Support Technical Questions, 860 860 945-2213 FAX

A Few Words About Bristol Inc.

For over 100 years, Bristol® has been providing innovative solutions for the measurement and control industry. Our product lines range from simple analog chart recorders, to sophisticated digital remote process controllers and flow computers, all the way to turnkey SCADA systems. Over the years, we have become a leading supplier to the electronic gas measurement, water purification, and wastewater treatment industries.

On off-shore oil platforms, on natural gas pipelines, and maybe even at your local water company, there are Bristol Inc. instruments, controllers, and systems running year-in and year-out to provide accurate and timely data to our customers.

Getting Additional Information

In addition to the information contained in this manual, you may receive additional assis- tance in using this product from the following sources:

Help Files / Release Notes

Many Bristol software products incorporate help screens. In addition, the software typically includes a ‘read me’ release notes file detailing new features in the product, as well as other information which was available too late for inclusion in the manual.

Contacting Bristol Inc. Directly

Bristol's world headquarters is located at 1100 Buckingham Street, Watertown, Connecticut 06795, U.S.A.

Our main phone numbers are:

(860) 945-2200

(860) 945-2213 (FAX)

Regular office hours are Monday through Friday, 8:00AM to 4:30PM Eastern Time, excluding holidays and scheduled factory shutdowns. During other hours, callers may leave messages using Bristol's voice mail system.

Telephone Support - Technical Questions

During regular business hours, Bristol's Application Support Group can provide telephone support for your technical questions.

For technical questions about TeleFlow products call (860) 945-8604.

For technical questions about ControlWave call (860) 945-2394 or (860) 945-2286.

For technical questions regarding Bristol’s OpenEnterprise product, call (860) 945-3865 or e-mail:scada@bristolbabcock.com