Enterasys Networks 3000 Getting Help

xvi About This Guide

Getting Help

Foradditionalsupportrelatedtothisdeviceordocument,contactEnterasysNetworksusingone

ofthefollowingmethods.

BeforecallingEnterasysNetworks,pleasehavethefollowinginformationready:

•YourEnterasysNetworksservicecontractnumber

•Adescriptionofthefailure

•Adescriptionofanyaction(s)alreadytakentoresolvetheproblem

•TheserialandrevisionnumbersofallinvolvedEnterasysNetworksproductsinthenetwork

•Adescriptionofyournetworkenvironment(forexample,layoutandcabletype.)

•Networkloadandframesizeatthetimeoftrouble(ifknown)

•Thedevicehistory(forexample,haveyoureturnedthedevicebefore,isthisarecurring

problem.)

•AnypreviousReturnMaterialAuthorization(RMA)numbers

World Wide Web: www.enterasys.com/support

Phone: (603) 332-9400

1-800-872-8440 (toll-free in the U.S. and Canada)

For the Enterasys Networks Support toll-free number in your country:

www.enterasys.com/support/gtac-all.html

Email: support@enterasys.com

To expedite your message, please type [wireless] in the subject line.

To send comments concerning this document to the Technical Publications Department:

techpubs@enterasys.com

To expedite your message, please include the document PartNumber in the email message.

Contents

Main Page Notice Europe - European Union Notice Europa Hinweis der Europischen Union Interference Statement FCC Radiation Exposure Statement Canada - Industry Canada (IC) Page Approved Countries Approved Countries Configuration Page Page Page Enterasys Networks, Inc. Firmware License Agreement Page Page Page Contents About This Guide Chapter 1: Introduction Chapter 2: Hardware Installation Chapter 3: Initial Configuration Appendix B: Default Settings Appendix C: Cables and Pin-outs Appendix D: Troubleshooting Figures Tables About This Guide Purpose of This Manual Intended Audience Associated Documents Document Conventions Getting Help Introduction Overview Kit Checklist Hardware Description Component Description Antennas LED Indicators Security Slot Console Port Ethernet Port Reset Button Power Connector Features and Benefits Applications Page Hardware Installation Preparing to Install Mounting the Access Point Mounting on a Horizontal Surface Mounting on a Wall Page Mounting on the Ceiling Removing the Access Point from the Mounting Bracket Connecting the Cables Page Page Initial Configuration Overview Using the CLI Required Connections Initial Configuration Using the CLI Page Page Using Web Management Page Page Page Page Page A Specifications General Specifications Maximum Channels Maximum Clients Operating Range Page Network Management Temp era tur e Humidity EMC Compliance (Class B) Radio Signal Certification Page Sensitivity 802.11a 802.11b 802.11g Transmit Power 802.11a 802.11b 802.11g B Default Settings Page Page Page C Cables and Pin-outs Twisted-Pair Cable Assignments 10/100BASE-TX Pin Assignments Straight-Through Wiring EIA/TIA 568B RJ-45 Wiring Standard 10/100BASE-TX Straight-through Cable Crossover Wiring Console Port Pin Assignments EIA/TIA 568B RJ-45 Wiring Standard 10/100BASE-TX Crossover Cable Pin 1 Pin 9 Signal (serial port) Pin Signal (management console port) Table C-2 Serial Cable Signal Directions for DB-9 Ports DB-9 to DB-9 AP Terminal or PC Table C-3 Serial Cable Signal Directions for DB-25 Ports DB-9 to DB-25 AP Terminal or PC Table C-1 Wiring Map for Serial Cable (continued) D Troubleshooting Troubleshooting Steps Page Maximum Distance Tables Table D -4 through Tab le D6 list the wireless distances. Table D-4 802.11a Wireless Distance