Troubleshooting
TableCondition | Cause | Checkpoint | Solution |
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| Symptom : Abnormal printing (continued) |
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Vertical lines don’t | ⎯ | Perform necessary | |
align. | properly adjusted. | adjustments. | |
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| (Refer to Chapter 4.) |
White banding | The printhead is | Repeat cleaning at least 3 times and | Replace the printhead. |
problem occurs. | defective. | check if the condition is improved. |
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| If not, replace the printhead and run the |
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| Paper feed |
| Replace the PF motor. |
| mechanism does | ⎯ |
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| not operate |
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| normally. |
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Outline of the image | Head angular is | ⎯ | Perform necessary |
is not clear. | not properly | adjustment. | |
Color inks don’t print | adjusted. |
| (Refer to Chapter 4.) |
properly. | Head gap is not | ⎯ | Perform necessary |
| properly adjusted. | adjustment. | |
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| (Refer to Chapter 4.) |
| Black and color | ⎯ | Perform necessary |
| printheads are not | adjustment. | |
| vertically aligned. |
| (Refer to Chapter 4.) |
| The printhead is | ⎯ | Replace the printhead. |
| defective. | ||
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| Symptom : Paper is fed abnormally. |
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Paper is not fed. | Foreign objects | Turn the knob and check if the paper | Remove the foreign |
| are lodged in the | feed mechanism is normally | objects. |
| edge guide, PF | functioning. |
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| roller, paper guide |
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| unit, or paper |
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| eject drive unit. |
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| The PF motor is | Check if the resistance of the motor | Replace the PF motor. |
| defective. | coil is as follows; |
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| 10 Ω ± 10% at 25 °C per phase |
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| (Refer to Table |
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The top edge of the | The PF roller | Check if micro powder is remaining on | Clean the PF roller. |
loaded paper is not | surface has micro | the PF roller. |
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properly positioned. | pearl of the glossy |
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| film and doesn’t |
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| grip paper |
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| properly. |
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Symptom : The printer detects paper size incorrectly. | |||
The printer prints | CR PW sensor is | Load the paper and check the Pin 24 |
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beyond the printing | defective. | and Pin 25 on the CN21 for the change |
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area. |
| in the signal HIGH and LOW. |
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Rev. A |