Single-sheet paper loading or feeding problemsThe printer does not load single-sheet paper or does not feed it properly.

Cause

What to do

 

 

Tractor feeding is selected.

Select single-sheet feeding. For more

 

information, see “Selecting a Paper

 

Source” on page 2-2.

The paper on the paper guide is positioned too far to the left or right for the paper sensor to detect that it is there.

Move the paper a little to the left or right.

Single-sheet paper is not

See “Using Single Sheets” on page

loaded properly.

2-20for instructions on loading single-

 

sheet paper.

 

 

The paper thickness lever is

See “Adjusting the Paper Thickness

not set correctly.

Lever” on page 2-6.

 

 

Your paper is creased, old,

See the paper specifications in

too thin, or too thick.

Appendix C and use new, clean sheets

 

of paper.

The printer does not fully eject a single sheet.

Cause

What to do

Your paper is too long.

Press the Load/Eject button to eject the sheet. Make sure the page length of your paper is within the range specified for single-sheet paper in Appendix C. Also check and adjust the paper size setting in your application or printer driver.

5-6Troubleshooting