Appendix D
Contacting Customer Support
If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance.
Customer support will be able to help you much more quickly if you give them the following information.
❏Product serial number
(The serial number label is usually on the back of the product.)
❏Product model
❏Product software version
(Click About, Version Info, or similar button in the product software.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the software applications you normally use with your product
You will find the telephone number and further important information for your country in the Service and Support brochure provided with your printer.
Contacting Customer Support |