Cause | What to do |
The printer’s voltage rating does not match the voltage of your electrical outlet.
Check the printer and the outlet voltage ratings. If the voltages do not match, unplug the printer immediately and contact your dealer.
Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer.
The printer does not work and the control panel lights are off even though you turned on the printer.
Cause | What to do |
The power cord is not | Turn off the printer, and make sure the |
properly plugged into the | power cord is firmly plugged into the |
electrical outlet or your | electrical outlet and the printer, if |
printer. | necessary. Then turn on the printer. |
|
|
The electrical outlet does not | Use a different outlet. |
work. |
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Troubleshooting