Continuous paper loading or feeding problemsThe printer does not load continuous paper or does not feed it properly.

Cause

What to do

 

 

Single-sheet feeding is

Select tractor feeding. For more

selected.

information, see “Selecting a Paper

 

Source” on page 2-2.

 

 

Continuous paper is not

See Chapter 2 for instructions on

loaded properly.

loading continuous paper on the

 

tractor you want to use.

The paper has come off the tractor.

Reload the paper on the tractor as described in “Loading continuous paper with the tractor” on page 2-9.

The paper thickness lever is

Set the paper thickness lever to match

not set correctly.

the thickness of your paper. See

 

“Adjusting the Paper Thickness

 

Lever” on page 2-6.

 

 

The paper supply is

Make sure the paper supply is not

obstructed.

obstructed by a cable or some other

 

object. See “Positioning your

 

continuous paper supply” on page 2-8.

 

 

The holes on the sides of the

Check that the holes on the sides of the

paper are misaligned.

paper are aligned with each other. Also

 

make sure the sprocket units are

 

locked and their covers are closed.

The printer does not feed continuous paper back to the standby position.

Cause

What to do

You did not tear off the printed pages before pressing the Load/Eject button.

Tear off the printed pages at the perforation. Then press the Load/Eject button to feed the paper backward to the standby position.

5-8Troubleshooting