Lines of dots are missing in the printout.

Cause

What to do

The print head is damaged.Stop printing and contact your dealer

 

to have the print head replaced.

cCaution:

Never replace the print head yourself; you may damage the printer. Other parts of the printer must also be checked when the print head is replaced.

All the text is printed on the same line.

Cause

What to do

A line feed command is not sent to the printer at the end of each line of text.

Turn on the auto line feed setting using the printer’s default-setting mode or the EPSON Remote! utility so that the printer automatically adds a line feed code to each carriage return. See “About Your Printer’s Default Settings” on page 4-3or “Using the EPSON Remote! Utility” on page 3-20.

Troubleshooting 5-13