Introduction

For answers to commonly asked questions about EPSON products 24 hours a day, seven days a week, call EPSON Sound Advice at (800) 442-2110.

You can purchase ink cartridges, paper, manuals, accessories, and parts from EPSON Accessories at (800) 873-7766(U.S. sales only). In Canada, please call (800) 873-7766for dealer referral.

If you need help using software with an EPSON product, see the documentation for that program for technical support information.

Electronic Support Services

You can access helpful tips, specifications, DIP switch or jumper settings, drivers, FAQs, sample files, application notes, and EPSON product bulletins 24 hours a day, seven days a week, using a modem and one of the online services below.

World Wide Web

From the Internet, you can reach EPSON’s Home Page at http://www.epson.com.

EPSON Internet FTP Site

If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password.

EPSON Download Service

You can call the EPSON Download Service at (800) 442-2007.Set your communications software to 8 data bits, 1 stop bit, no parity. Modem speed can be up to 28.8 Kbps.

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