Troubleshooting
You see a spooling error message (Windows).
Possible cause | Solution |
If you see error messages or printing is very slow, the problem may be caused by temporary files.
Change the Spool Manager default directory, following the instructions in Chapter 4.
Your hard drive is too full. | Delete unnecessary files to make room on the drive. |
|
|
Your computer doesn’t | Try one of the following: |
have enough memory for | • Reduce the resolution of your image. |
the file you’re printing. | • Select fewer colors or a lower resolution for your display or |
| monitor. |
| • Add more memory to your computer. |
|
|
You see a memory error message (Macintosh).
Possible cause | Solution |
You need to increase the memory allocation for your application, EPSON Monitor2, or both.
Choose Get Info from the File menu when EPSON Monitor2 is highlighted and increase the Memory Requirements. See Chapter 4 for more information. Also, turn off background printing if it’s on.
In Windows 95, the Status Monitor box does not appear with the Despooler.
Possible cause | Solution |
The Windows Print Manager is interfering with the Status Monitor.
Make sure Use Print Manager for this port is not checked in the Spool Manager Queue setup. Then check your bidirectional spool settings. See Chapter 4 for instructions.
A portion of your image doesn’t print (Macintosh).
Possible cause | Solution |
|
|
Your system doesn’t have | Close any other applications you are running and turn off |
enough available memory. | background printing. |
|
|
You need to increase the | Choose Get Info from the File menu when the application is |
memory allocation for your | active and increase the Memory Requirements. See Chapter 4 for |
application, EPSON | more information. |
Monitor2, or both. |
|
|
|