| Troubleshooting |
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Possible cause | Solution |
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Printing is stalled in Spool | Delete the stalled print jobs in Spool Manager and resume |
Manager (Windows). | printing; see Chapter 4 for instructions. |
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Printing is stalled in | Open the Extensions folder, EPSON folder, and Spool folder. |
Monitor2 (Macintosh). | Then delete any queued files. |
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The print heads are clogged | If the printer sounds like it’s trying to print but doesn’t feed paper, |
or the ink cartridges are too | clean the print heads; see Chapter 5 for instructions. If cleaning |
old. | doesn’t help, replace the cartridges. For information on cartridge |
| life and replacement instructions, see Chapter 5. |
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The S paper out light is flashing or on.
Possible causeSolution
If flashing, paper is jammed. Remove the paper and follow the guidelines for preventing jams
| as described on page |
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If on, paper is used up or is | Load paper or remove the stack and reload it as described in |
loaded incorrectly. | Chapter 2. Then press the E load/eject button to turn off the light |
| and resume printing. |
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A B black or A color ink out light is flashing or on.
Possible cause | Solution |
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If flashing, the ink supply is | You need to replace the indicated ink cartridge soon; see |
getting low. | Chapter 5 for instructions and make sure you have a new |
| cartridge. |
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If on, the ink cartridge is | You must replace the indicated ink cartridge now to be able to |
empty. | print; see Chapter 5 for instructions. |
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The S and Plights are flashing.
Possible cause | Solution |
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A carriage error has | Remove any paper in the printer. Press the E load/eject button for |
occurred. | about 30 seconds. Then press it again. Turn the printer off, wait a |
| few seconds, and then turn it on and try printing again. If the error |
| is not cleared, contact EPSON as described in the Introduction. |
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