Troubleshooting
Printed image has horizontal banding.
Possible cause | Solution |
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The Media Type setting | Make sure the Media Type setting matches the paper or media |
doesn’t match the loaded | you’re using. Then the printer software can automatically select |
paper. | other settings for the best quality. See Chapter 1 for instructions. |
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The printable side of the | Remove the paper and reload it with the printable side face up. |
paper is face down. | See Chapter 2 for instructions. |
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The print head nozzles are | Clean the print heads. See Chapter 5 for instructions. |
clogged. |
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The ink cartridges are low on | Check the B black and A color ink out lights to see which |
ink. | cartridge you may need to replace. See Chapter 5. |
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The MicroWeave option is | Turn on MicroWeave in the advanced printer settings dialog |
not set. | box. See Chapter 3 for more information. |
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Vertical lines are misaligned or vertical banding appears.
Possible cause | Solution |
The print head nozzles are clogged.
Clean the print heads. See Chapter 5 for instructions.
The High Speed setting is | Turn off the High Speed setting if vertical lines are misaligned. |
turned on. | See Chapter 3 for information. |
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The print heads are | Run the Print Head Alignment utility. See Chapter 5 for |
misaligned. | instructions. |
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The printed image has incorrect or missing colors.
Possible cause | Solution |
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The Ink option is set to | Change the Ink setting to Color. See Chapter 1 for instructions. |
Black. |
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The Media Type setting | Make sure the Media Type setting matches the paper or media |
doesn’t match the loaded | you’re using. Then the printer software can automatically select |
paper. | other settings for the best quality. See Chapter 1 for instructions. |
|
|
The printable side of the | Remove the paper and reload it with the printable side face up. |
paper is face down. | See Chapter 2 for instructions. |
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