Maintenance and Transportation
Cleaning the Print Heads
If your printed image is unexpectedly light or faint, or dots are missing from the image, you may need to clean the print heads. This unclogs the nozzles so they can deliver ink properly.
Cleaning the print heads uses ink, so clean them only if print quality declines. You can clean the print heads in either of the following two ways:
◗With the Head Cleaning utility in your printer software (when the printer is on a local port rather than a network)
◗Using the printer’s control panel buttons
Caution:
Never turn off the printer while the P power light is flashing.
Using the Head Cleaning Utility
Follow these steps to run the utility from a Windows computer or a Macintosh:
1.Make sure the printer is turned on but not printing, and the B black and A color ink out lights are off.
2.Access the main printer settings dialog box as described in Chapter 1.
3.Click the Utility tab (Windows) or the Utility button (Macintosh). You see the Utility menu.
4.Click the Head Cleaning icon.
5.Follow the instructions on the screen to clean one or both print heads. Cleaning each head takes about two minutes, during which the printer makes some noise and the Ppower light flashes.
When the power light stops flashing, you need to run a nozzle check.