Troubleshooting
Solving Miscellaneous Printout
Problems
If your printout results are not what you expected, try these solutions.
Characters are incorrect or garbled.
Possible cause | Solution |
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Your printer is not the | Select your printer as the default Windows printer. See your |
Windows default printer. | Windows documentation or online help for instructions. |
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Printing is stalled in Spool | Delete the stalled print jobs in Spool Manager following the |
Manager. | instructions in Chapter 4. Then try printing again. |
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If you’re using background | Open the Extensions folder, EPSON folder, and Spool folder. |
printing on a Macintosh, | Then delete any queued files. Increase the Memory |
spooled data may be | Requirements for EPSON Monitor2. |
corrupted. |
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The interface cable is not | Turn off your printer and computer. Then make sure the cable is |
securely connected. | connected securely and meets the printer’s specifications. |
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The margins are incorrect.
Possible cause | Solution |
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Margins are set incorrectly in | Check your software documentation for instructions on selecting |
your application software. | the correct margins for your paper size. |
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Paper settings in the printer | Check the settings in the paper dialog box to make sure they’re |
software are incorrect for | correct for your paper size. See Chapter 2 for more information. |
your paper size. |
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The image is inverted as if viewed in a mirror.
Possible cause | Solution |
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You used a Flip | Turn off the Flip Horizontal or Mirror setting in your application |
Horizontal option in your | software or the printer software. See Chapter 3 for instructions. |
application software or the |
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printer software. |
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