| Troubleshooting |
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Possible cause | Solution |
Printing is stalled. | In Windows, delete the stalled print jobs in Spool Manager; see |
| Chapter 4 for instructions (for Windows NT spooler instructions, |
| see your Windows NT documentation). |
| On a Macintosh, delete stalled print jobs using Monitor3 (see |
| Chapter 4) or open the Extensions folder, EPSON folder, and |
| Spool folder, and then delete any queued files. |
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The print heads are clogged | Clean the print heads; see Chapter 5 for instructions. If cleaning |
or the ink cartridges are too | doesn’t help, replace the cartridges. For information on cartridge |
old. | life and replacement instructions, see Chapter 5. |
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The S paper out light is flashing or on.
Possible cause | Solution |
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If flashing, paper is jammed. Remove the paper and follow the guidelines for preventing jams as described on page
If on, paper is used up or is loaded incorrectly.
Load paper or remove the stack and reload it as described on the Start Here card and in Chapter 2. Then press the E load/eject button to turn off the S paper out light and resume printing.
A B black or A color ink out light is flashing or on.
Possible cause | Solution |
If flashing, the ink supply is | You need to replace the indicated ink cartridge soon; see |
getting low. | Chapter 5 for instructions. |
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If on, the ink cartridge is | You must replace the indicated ink cartridge now to be able to |
empty. | print; see Chapter 5 for instructions. |
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The S and Plights are flashing.
Possible cause | Solution |
A carriage error has | Remove any paper in the printer. Press the E load/eject button for |
occurred. | about 30 seconds. Then press it again. Turn the printer off, wait a |
| few seconds, and then turn it on and try printing again. If the error |
| is not cleared, contact EPSON as described in the Introduction. |
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