Troubleshooting
Your printer icon doesn’t appear in the Chooser (Macintosh).
Possible cause | Solution |
Your Macintosh has | Disable Quick Draw GX in the Extensions Manager. Make sure |
extension conflicts. | EPSON Monitor3 and SC 850 or SC 850AT are enabled, and then |
| restart your Macintosh. |
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Your application program can’t open your image file (Macintosh).
Possible cause | Solution |
Not enough memory is | Highlight the program icon and select Get Info from the File menu, |
allocated to the application. | then increase the memory allocated to the application. |
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The “SC 850 (or SC 850AT) cannot be used” message appears (Macintosh).
Possible cause | Solutions |
The printer software has | Remove and reinstall the printer software as described on |
been corrupted. | page |
| GX, enable EPSON Monitor3 and SC 850 or SC 850AT, and restart. |
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Your printer doesn’t print correctly as a remote printer (Windows NT).
Possible cause | Solution |
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You may need to use a different network path and printer port.
Select a different printer port in the printer’s Properties window and enter the new network path to your printer at the DOS prompt. Then restart your computer. See your Windows NT documentation for instructions on changing the printer port and network path.
Fixing Paper Problems
To avoid most paper handling problems,:
◗Use smooth,
◗Follow all loading and handling instructions included with the media.
◗Load the media with the printable side face up as described on the Start Here card and in Chapter 2.
If you have any paper problems, check here for solutions.