Troubleshooting
After you install your printer software, you see the Windows 95 New Hardware Found window.
Possible cause | Solution |
An operating system error | Click Do not install a driver, and then click OK. Never select any |
has occurred. | other option on the New Hardware Found window. |
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You see a spooling error message (Windows).
Possible cause | Solution |
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If you see error messages or printing is very slow, the problem may be caused by temporary files (Windows 3.1 only).
Change the Spool Manager default directory (Windows 3.1 only), following the instructions in Chapter 4.
Your hard drive is too full. | Delete unnecessary files to make room on the drive. |
Your computer doesn’t | Try one of the following: |
have enough memory for | ◗ Reduce the resolution of your image. |
the file you’re printing. | ◗ Select fewer colors or a lower resolution for your display or |
| monitor. |
| ◗ Add more memory to your computer. |
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You see a memory error message (Macintosh).
Possible cause | Solution |
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You need to increase the memory allocation for your application, EPSON Monitor3, or both.
Choose Get Info from the File menu when the application is active or EPSON Monitor3 is selected and increase the memory requirements. See Chapter 4 for more information. If that doesn’t work, turn off background printing (you won’t be able to use Monitor3).
In Windows 95, the Status Monitor 2 window doesn’t appear.
Possible cause | Solution |
You may not have restarted | Click Start, select Shut Down, click Restart the computer, and |
your computer after | click Yes to restart your computer. Then try using Status |
installing Status Monitor 2. | Monitor 2. |
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Click Start, select Settings, and click Printers. | |
enabled. | EPSON Stylus COLOR 850 icon and select Properties. Click the |
| Details tab, then click the Spool Settings button. Click the |
| Enable |
| on |
| window and try printing again. |
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