Troubleshooting
The image size or position is incorrect.
Possible cause | Solution |
The paper and/or layout | Check the paper settings and the settings on the Layout dialog |
options are set incorrectly. | box (Windows 95, NT, or Macintosh only). See Chapter 3 for |
| instructions. Also check the paper and layout options in your |
| application software. |
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The margins are incorrect.
Possible cause | Solution |
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Margins are set incorrectly in your application software.
Check your software documentation for instructions on selecting the correct margins for your paper size and within its printable area. See Appendix D for printable area specifications.
Paper settings in the printer software are incorrect for your paper size.
Check the paper size, orientation, and layout settings to make sure they’re correct for your paper size. See Chapter 3 for more information.
A portion of your image doesn’t print (Macintosh).
Possible cause | Solution |
Your system doesn’t have | Close any other applications you are running and turn off |
enough available memory. | background printing. |
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You need to increase the | Choose Get Info from the File menu when the application is active |
memory allocation for your | or EPSON Monitor3 is selected and increase the memory |
application, EPSON | requirements. See Chapter 4 for more information. If that doesn’t |
Monitor3, or both. | work, turn off background printing (you won’t be able to use |
| Monitor3). |
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The printer prints blank pages.
Possible cause | Solution |
Your printer is not selected | Select your printer in your application or select it as the default |
in your application or as the | Windows printer. See your Windows documentation or online |
Windows default printer. | help for instructions. |
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Your printer is not selected | Select your printer in the Chooser as described on the |
in the Macintosh Chooser. | folder and in Appendix B. |
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Paper settings in the printer | Check the paper size, orientation, and layout settings to make |
software are incorrect for | sure they’re correct for your paper size. See Chapter 3 for more |
your paper size. | information. |
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The print head nozzles are | Clean the print heads following the instructions in Chapter 5. |
clogged. |
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