Troubleshooting

Possible cause

Solution

 

 

You installed an optional network interface card (Windows 95 only).

If you’ve been using your printer connected directly to your computer and then install an optional network interface card to use it over a network, you must uninstall your printer software and Status Monitor 2. See page 6-17 for instructions on uninstalling your printer software. Then follow the instructions that came with your interface card to install its network software. To reinstall all your printer software, see your CD-ROM folder or Appendix B for instructions.

You’re using ScanDisk.

Before using ScanDisk, turn off background monitoring in Status

 

Monitor 2. (See page 4-5 for instructions.) Then turn it back on

 

when you’re finished using ScanDisk.

 

 

Printing is too slow.

Possible cause

Solution

Your printer software

For the fastest printing, try the following (see Chapters 1 and 3):

options are set incorrectly.

◗ Set Print Quality to Economy.

 

◗ Turn MicroWeave off.

 

◗ Turn High Speed on.

 

◗ Choose Black ink and No Halftoning.

 

 

Your system doesn’t have

◗ Clear space on your hard disk or run a defragmentation utility.

enough resources.

◗ Don’t run too many applications at the same time.

 

◗ Turn off virtual memory.

 

◗ Increase your system’s memory (RAM) and/or processor speed.

 

 

You’re using background

Select EPSON Monitor3 and choose Get Info from the File menu

printing on a Macintosh.

to increase the Memory Requirements for EPSON Monitor3. See

 

Chapter 4 for more information. If that doesn’t work, turn off

 

background printing (you won’t be able to use Monitor3).

You’re not using ECP mode and/or DMA transfers.

If your computer supports ECP mode and/or DMA transfers, turn them on to speed up printing. See your computer documentation for details.

Your printer switches to the modem port or won’t confirm on the printer port (Macintosh).

Possible cause

Solution

Your Macintosh has

Make sure AppleTalk is inactive. In the Extensions Manager,

extension conflicts.

disable the AppleShare, FileShare, and PrinterShare extensions.

 

Set your printer and any unused Apple printers to the printer port.

 

Then restart your system.

 

 

You’re using an AppleTalk

Make sure you’re using a standard Apple System Peripheral-8

cable.

cable. See the Introduction for more information.

 

 

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