Contents

6

Troubleshooting

 

 

Diagnosing Problems

6-1

 

Checking the Control Panel Lights

6-2

 

Running a Self Test

6-3

 

Using Hex Dump Mode

6-4

 

Improving Print Quality

6-4

 

Solving Printing Problems

6-8

 

Solving Printer Software Problems

6-10

 

Fixing Paper Problems

6-13

 

Solving Miscellaneous Printout Problems

6-15

 

Uninstalling Printer Software

6-17

A Using Optional Interfaces

 

 

Using Macintosh Interface Boards

A-2

 

Using PC Interface Boards

A-2

 

Installing Optional Interfaces

A-3

B Installing Printer Software

 

 

and Configuring on a

 

 

Network

 

 

Installing Your Printer Software

B-1

 

Installing Printer Software for Windows 3.1

B-1

 

Installing Printer Software for Windows 95

B-2

 

Installing Printer Software for Windows NT 4.0

B-4

 

Installing Printer Software on a Macintosh

B-5

 

Configuring for PC Network Printing

B-6

 

Connecting to the Printer on Windows NT 4.0

 

 

Systems

B-7

 

Setting Up Your Network Path in Windows 95

B-8

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