User’s Guide

Error Indicators

Code*

Error Messages

Solutions

E-10

An ink pad needs service. Contact Epson.

Turn off the printer. Contact Epson support to replace ink pads.

 

 

 

W-02

Paper jam. Remove jammed paper.

Remove the jammed paper, turn off the printer, and then turn it

 

 

back on.

 

 

& “Paper Jams” on page 122

 

 

 

W-03

Paper jam. Remove jammed paper.

Open the scanner unit, remove the jammed paper, and then press

 

 

x.

 

 

& “Paper Jams” on page 122

 

 

 

W-10

Ink cartridges are installed incorrectly.

The ink cartridge(s) shown on the LCD panel have not been

 

 

installed. Install them.

 

 

 

W-12

Ink cartridges is not recognized. Please

Cannot recognize the ink cartridge(s) shown on the LCD panel.

 

replace cartridges.

Replace the ink cartridge(s). Epson recommends the use of

 

 

genuine Epson ink cartridges.

 

 

 

W-13

An ink pad is nearing the end of service

Press x to resume printing. The message will be displayed until

 

life.

the ink pad is replaced. Contact Epson support to replace ink pads

 

 

before the end of their service life. When the ink pads are

 

 

saturated, the printer stops and Epson support is required to

 

 

continue printing.

 

 

 

I-22

Press the push button of router.

To establish a wireless connection using an access point, press the

 

 

push button on the access point or click the button on the access

 

 

point’s wireless settings screen displayed on your computer’s

 

 

screen. Refer the online Network Guide.

 

 

 

I-23

Enter PIN to access point.

You need to enter the PIN code displayed on the printer’s panel

 

 

into the access point or computer within two minutes. If no code is

 

 

entered during the two minutes, a time-out error occurs and a

 

 

different code is displayed and needs to be entered.

 

 

 

I-31

Install the software on the PC from the CD.

To make wireless connection settings from your computer, you

 

Start Wi-Fi setup.

need to insert the CD into the computer and follow the on-screen

 

 

instructions.

 

 

 

I-60

No computer found.

Your computer may not support WSD (Web Services for Devices).

 

 

The scan to PC (WSD) function is only available for computers

 

 

running English versions of Windows 8, 7 or Vista.

 

 

 

-

Recovery Mode

The firmware update has failed. You will need to re-attempt the

 

 

firmware update. Ready a USB cable and visit your local Epson

 

 

website for further instructions.

 

 

 

* The code will appear on the top right on the screen.

Error Indications on the Control Panel (XP-210 Series)

You can identify many common product problems using the lights on your product. If the product stops working and the lights are on or flashing, use the following table to diagnose the problem, then follow the recommended corrective measures.

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