User’s Guide

Contents

Error Indications on the Control Panel (XP-210 Series). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Troubleshooting for Printing/Copying

Diagnosing the Problem. . . . . . . . . . . . . . . . . . . 118

Checking product status. . . . . . . . . . . . . . . . . 119

Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Removing jammed paper from inside the

product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Preventing paper jams. . . . . . . . . . . . . . . . . . . 125 Reprinting after a paper jam (for Windows

only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Print Quality Help. . . . . . . . . . . . . . . . . . . . . . . . 126

Horizontal banding. . . . . . . . . . . . . . . . . . . . . 127 Vertical banding or misalignment. . . . . . . . . . 127 Incorrect or missing colors. . . . . . . . . . . . . . . 128 Blurry or smeared print. . . . . . . . . . . . . . . . . . 128

Miscellaneous Printout Problems. . . . . . . . . . . . . 129

Incorrect or garbled characters. . . . . . . . . . . . . 129 Incorrect margins. . . . . . . . . . . . . . . . . . . . . . 129 Printout has a slight slant. . . . . . . . . . . . . . . . . 129 Size or position of copied image is incorrect. . . 129 Inverted image. . . . . . . . . . . . . . . . . . . . . . . . 130 Blank pages print. . . . . . . . . . . . . . . . . . . . . . 130 Printed side is smeared or scuffed. . . . . . . . . . 130 Printing is too slow. . . . . . . . . . . . . . . . . . . . . 130

Paper Does Not Feed Correctly. . . . . . . . . . . . . . 131

Paper does not feed. . . . . . . . . . . . . . . . . . . . . 131 Multiple pages feed. . . . . . . . . . . . . . . . . . . . . 131 Paper is improperly loaded. . . . . . . . . . . . . . . 132 Paper is not ejected fully or is wrinkled. . . . . . . 132

The Product Does Not Print. . . . . . . . . . . . . . . . 132

All lights are off. . . . . . . . . . . . . . . . . . . . . . . . 132 Only the power light is on. . . . . . . . . . . . . . . . 132 An ink error is indicated after you replace the cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Increasing the Print Speed (For Windows Only)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Other Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 135

Printing plain papers quietly. . . . . . . . . . . . . . 135

Troubleshooting for Scanning

Problems Indicated by Messages on the LCD

Screen or Status Light. . . . . . . . . . . . . . . . . . . . . 136

Problems When Starting a Scan. . . . . . . . . . . . . . 136

Using the button. . . . . . . . . . . . . . . . . . . . . . . 137 Using scanning software other than Epson

Scan driver. . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Problems When Feeding Paper. . . . . . . . . . . . . . 138

The paper gets dirty. . . . . . . . . . . . . . . . . . . . . 138 Multiple sheets of paper are fed. . . . . . . . . . . . 138

Problems With Scanning Time. . . . . . . . . . . . . . 138

Problems With Scanned Images. . . . . . . . . . . . . . 139

Scan quality is unsatisfactory. . . . . . . . . . . . . . 139 The scanning area or direction is unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . 140

Problems Remain After Trying All Solutions. . . . 141

Product Information

Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . 142

System Requirements. . . . . . . . . . . . . . . . . . . . . 142

For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 142 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 143

Technical Specifications. . . . . . . . . . . . . . . . . . . . 143

Printer specifications. . . . . . . . . . . . . . . . . . . . 143 Scanner specifications. . . . . . . . . . . . . . . . . . . 145 Network interface specification. . . . . . . . . . . . 146 Memory card. . . . . . . . . . . . . . . . . . . . . . . . . 146 Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Environmental. . . . . . . . . . . . . . . . . . . . . . . . 149 Standards and approvals. . . . . . . . . . . . . . . . . 149 Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Where To Get Help

Technical Support Web Site. . . . . . . . . . . . . . . . . 151

Contacting Epson Support. . . . . . . . . . . . . . . . . . 151

Before Contacting Epson. . . . . . . . . . . . . . . . . 151 Help for Users in Europe. . . . . . . . . . . . . . . . . 152 Help for Users in Taiwan. . . . . . . . . . . . . . . . . 152 Help for Users in Australia. . . . . . . . . . . . . . . 153 Help for Users in Singapore. . . . . . . . . . . . . . . 153 Help for Users in Hong Kong. . . . . . . . . . . . . . 154

Index

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