User’s Guide

Troubleshooting for Printing/Copying

❏Users of Windows can clear any stalled print jobs from the Windows Spooler.

&“Canceling Printing” on page 41

❏Uninstall the printer driver, then reinstall it.

&“Uninstalling Your Software” on page 110

An ink error is indicated after you replace the cartridge

A Open the scanner unit.

B Make sure the ink cartridge holder is at the ink cartridge replacement position.

Note:

For products without LCD screen:

If the ink cartridge holder is at the far right position, press the y button. The ink cartridge holder moves to the ink cartridge check position. The cartridge that is expended or low is indicated by the mark on this product. Then press the y button again. The ink cartridge holder moves to the ink cartridge replacement position.

C Remove and reinsert the ink cartridge and then continue with the ink cartridge installation. Make sure the top surface of the ink cartridges align.

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