User’s Guide
Troubleshooting for Printing/Copying
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❏Make sure the printable side (the whiter or glossier side) of the paper is face up in the sheet feeder.
❏Run the Head Cleaning utility to clear any clogged ink nozzles.
&“Cleaning the Print Head” on page 99
❏For best results, use up ink cartridge within six months of opening the package.
❏Try to use genuine Epson ink cartridges.
❏Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product.
❏If banding appears at intervals of 2.5 cm, run the Print Head Alignment utility.
&“Aligning the Print Head” on page 101
❏If a moire
❏If there is problem with copy quality, clean the surface of the scanner glass.
&“Cleaning the exterior of the product” on page 105
Vertical banding or misalignment❏Make sure the printable side (the whiter or glossier side) of the paper is face up in the sheet feeder.
❏Run the Head Cleaning utility to clear any clogged ink nozzles.
&“Cleaning the Print Head” on page 99
❏Run the Print Head Alignment utility.
&“Aligning the Print Head” on page 101
❏For Windows, clear the High Speed check box from the Advanced window in your printer driver. See the online help for details.
For Mac OS X, select Off from the High Speed Printing. To display the High Speed Printing, click through the following menus: System Preferences, Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5), your product (in the Printers list box), Options & Supplies, and then Driver.
❏Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product.
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