User’s Guide

Troubleshooting for Printing/Copying

Note:

If the printer is equipped with a scanner unit support, close the scanner unit as shown below.

E Press the button indicated in the LCD screen.

For the products without LCD screens: If all the lights on the control panel flash, press the P button to turn the printer off and then on again. If only the P and b lights flash, press x r or r x button.

Preventing paper jams

If your paper jams frequently, check the following.

❏The paper is smooth, not curled or wrinkled.

❏You are using high-quality paper.

❏The printable side of the paper is face up in the sheet feeder.

❏The paper stack was fanned before loading.

❏For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. & “Selecting Paper” on page 20

❏The edge guides are snug against the edges of the paper.

❏The product is on a flat, stable surface that extends beyond the base in all directions. The product will not operate properly if it is tilted.

Reprinting after a paper jam (for Windows only)

After you cancel the print job because of a paper jam, you can reprint it without reprinting pages that have already been printed.

A

Solve the paper jam.

 

& “Paper Jams” on page 122

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