User’s Guide

Maintaining Your Product and Software

Maintaining Your Product and Software

Checking the Print Head Nozzles

If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles.

You can check the print head nozzles from your computer by using the Nozzle Check utility or from the product by using the buttons.

Using the Nozzle Check utility for Windows

Follow the steps below to use the Nozzle Check utility.

A B C

Make sure that no warnings or errors are indicated in the control panel.

Make sure that A4-size paper is loaded in the sheet feeder.

Right-click the product icon on the taskbar, then select Nozzle Check.

If the product icon does not appear, refer to the following section to add the icon.

&“From the shortcut icon on the taskbar” on page 37

D Follow the on-screen instructions.

Using the Nozzle Check utility for Mac OS X

Follow the steps below to use the Nozzle Check utility.

A B C D E

Make sure that no warnings or errors are indicated in the control panel.

Make sure that A4-size paper is loaded in the sheet feeder.

Access the Epson Printer Utility 4.

&“Accessing the printer driver for Mac OS X” on page 37

Click the Nozzle Check icon.

Follow the on-screen instructions.

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