Troubleshooting

The remote control does not work

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Is the R/C switch on the remote control set to the ON position?

(P.14)

Is the remote control being pointed in the right direction?

The operating angle for the remote control is approximately ±30 ° horizontally and approximately ±15 ° vertically.

Is the remote control too far from the projector?

P in P

Preset

Volume

The operating distance for the remote control is approximately 10 m (30 ft.). (P.14)

Is the remote control being pointed at the projector when a remote control receiver has been connected?

Is direct sunlight or strong light from fluorescent lamps shining onto the remote control receiver?

Are there batteries in the remote control?

(P.13)

Are the batteries dead?

Have the batteries been inserted correctly?

(P.13)

If the mouse function does not work after connecting a PS/2 mouse, you will need to restart the computer.

The power does not turn off (after the [Power] button is pressed)

• The operation indicator remains orange.

This projector is designed so that the operation indicator remains lit even when after the power has been turned off. The operation indicator will switch off when the power cord is disconnected from the electrical outlet.

• Cooling fan does not stop.

After the [Power] button on either the remote control or the projector's control panel is pressed to turn off the power, the cool-down period starts.

After this, the operation indicator changes to a steady orange, and you can then disconnect the power cord from the electrical outlet.

*The cool-down period lasts for about 2 minutes. The actual time will vary depending on the external air temperature.

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Epson ELP-800UG, ELP-811, ELP-600 Remote control does not work, Power does not turn off after the Power button is pressed