Manuals / Epson / Computer Equipment / Projector

Epson EMP-820, ELP-811, ELP-600, ELP-800UG, ELP-820, ELP-810UG manual Troubleshooting, Using the Help

Models: EMP-800UG ELP-820 ELP-600 EMP-810UG ELP-800UG EMP-811 ELP-811 ELP-810UG EMP-820

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Troubleshooting

This section describes how to identify problems and what to do if a problem is found.

Using the Help

If a problem occurs with the projector, the Help function uses on-screen displays to assist you in solving the problem. It uses a series of menus in a question and answer format.

Procedure

1 Press the [Help] button on either the remote control or the projector's control panel.

The Help menu will be displayed.

2 Select a menu item.

If using the control panel, the [Sync +] and [Sync -] buttons function as the up and down keys.

If using the remote control, press the top

or bottom of the button.

3 Confirm the selection.

Press the button to confirm the selection of a menu item.

You can press the [Esc] button to return to the previous menu.

Power Help

Computer/YCbCr Video

MenuEsc

Projector

Sync+

Tracking - Auto Tracking +

Shift Keystone Sync-

R i

Projector

MenuEsc

Sync+

Tracking - Auto Tracking +

Shift Keystone Sync-

Projector

Esc

MenuHelp

Comp1 Comp2/YCbCr

Source

Video S-Video

Remote control

Esc

Remote control

Esc

Remote control

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Epson EMP-820, ELP-811, ELP-600, ELP-800UG, ELP-820, ELP-810UG, EMP-810UG, EMP-811, EMP-800UG Troubleshooting, Using the Help

Contents

Page Safety Instructions/World-Wide Warranty Terms General informationMeaning of unit and projector User’s Guide this manual Unpacking the Projector Documentation Features of the Projector Horizontal and vertical keystone correction function Brilliant, Attractive Images Contents 100 101103 106Page Before Using the Remote Control Connecting to a ComputerConnecting to a Video Source Connecting to an External Speaker Part Names and Functions Front/Top Control panel Rear Part Names and Functions Suspension bracket fixing points 4 points Front adjustable foot Air filter air inlet P.92Base Remote control Inserting the Batteries Before Using the Remote ControlBattery Replacement Period and Cautions Using the Remote Control and Remote Operating Range Using the Remote ControlRemote Operating Range Operating distance Operating angle Approx. ±30 Horizontally Approx Remote control transmitter Approx. ±15 verticallyApprox Approx When suspended from the ceiling Front projection Front/ceiling projection InstallationSetting Up the Projector Page Installation Screen Size and Projection DistanceRecommended distance Screen size cm ft Approximate projection distance* m ft Connecting to a Computer Eligible Computers When connecting to the Computer 2/Component Video port AccessoryProjecting Images from the Computer If the monitor port is a mini D-Sub 15-pin port If the monitor port is a digital RGB connector Component Video port If the monitor port is a 5BNC portTo monitor port Computer cable To Computer Optional If the monitor port is a 13w3 port To monitor port 13w3 cable commercially-available Audio cable Commercially-available To audio output port USB cable Accessory To USB portPlaying Sound from the Computer Using the Remote Control to Operate the Mouse Pointer To PS/2 mouse port PS/2 mouse cable accessory To Mouse portExample of PS/2 mouse connection Computer Mouse used Applicable cable Example of USB mouse connection To USB mouse port Moving the mouse Left click Right click Pointer Connecting to an External Monitor Monitor port Cable provided with monitor Projecting Composite Video Images Connecting to a Video SourceWhen connecting using the A/V cable When connecting the audio output using an A/V cable To audio output R port red AccessoryProjecting S-Video Images To S-Video port To video output Projecting Component Video Images To Computer 2/Component Video port To video output Port Projecting RGB Video Images To Computer 2/Component Video port Tip Equipment Connecting to an External SpeakerTo external audio Turning On the Projector Turning Off the Projector Adjusting the Screen ImageAdjusting the Image Quality Connecting the Power Cord Connect the accessory power cord to the projectorPower inlet Lit orange Turning On the Projector Projector Turning On the Power and Projecting ImagesOperation indicator lights orange Macintosh After startup, change Pressmore. the Power button once Operation indicator stops flashing and lights orangeTurning Off the Projector Check that the cool-down is complete Attach the lens cover Retract the front adjustable foot if it is extendedFoot adjust button Adjusting the Screen Image Adjusting the Image SizeTurn the zoom ring on the projector to adjust the image Turn to Tele to reduce the size Adjusting the Image Angle Seen from the side When tilted vertically When tilted horizontallyApprox above Approx to the right Approx to the left Correcting horizontal keystone distortion Correcting Keystone DistortionCorrecting vertical keystone distortion Tip Adjusting the Image Quality Focusing the Screen ImageAdjusting Computer Images Automatic adjustment Adjusting the tracking Adjusting the synchronization Adjusting the Volume Press the Volume Button onEither the remote control or Projectors control panelPage Using the Projector Menu Functions Functions for Enhancing Projection Functions for Enhancing Projection List of FunctionsFunction Details Mute Black Blue Users logo Default setting Press the Freeze button on the remote control Freeze Wide-screen Projection For SdtvFor Hdtv Changing the display position for 169 display Zoom Press the E-Zoom button on the remote controlRemote control Cross Tip Remote control to select the type EffectsEffect Select the type of pointer icon or bar Canceling effects Picture in Picture P in P Size Approx /3.2 Approx /2.8 Approx /2.5 Approx /2.3 Using the Projector Menu Functions Video menuMain menu Sub-menu Analog-RGB Digital-RGB Main menu Sub-menu Function Default Setting Computer Analog-RGB, Digital-RGB Using the Projector Menu Functions Video RGB-Video, YCbCr, YPbPr, S-Video, Video RGB-Video Video,Video Component YCbCr, YPbPr Using the Projector Menu Functions Audio menu Default Main menu Sub-menuFunction Setting Effect menu Setting menu Using the Projector Menu Functions Users Logo menu Advanced menu OFF Computer About menuComputer Digital-RGB, Analog-RGB, RGB-Video, YCbCr, YPbPr Video Reset All menuVideo S-Video, Video Using the Menus Select a menu itemConfirm the selection Select a sub-menu item Close the menu Using the Projector Menu Functions Select a setting valueSelect other menu items in the same way Optional Accessories 100 List of ESC/VP21 Commands 103101 List of Supported Monitor Displays 106 Troubleshooting Using the Help Tip When Having Some Trouble TroubleshootingOperation indicator Lamp indicator Temperature indicator Indicator status Projector Problem and remedy Conditions in Safety Instructions/World Projecting No abnormality Progress When the Indicators Provide No Help Is sleep mode active?Is a video signal being input? Try resetting all of the current settings Does the input signal match the connected source? No images appear Messages do appearNot Supported is Displayed Is the projector at the correct distance? Are the image signal format settings correct?Poor image quality Has the correct resolution been selected? Are the cables connected correctly?Is an extension cable being used? Image is distorted Image contains interference Only part of the image is displayed Large/small Images appear dark Have the color intensity and tint been adjusted correctly? Image colors are not right Is sound being output to external speakers? No sound can be heardIs sound being output from the audio source? Remote control does not work Power does not turn off after the Power button is pressedIs the remote control too far from the projector? Operation indicator remains orange Maintenance CleaningCleaning the Projector Case Cleaning the Lens Cleaning the Air Filter Maintenance Lamp Replacement Period Lamp indicator flashes orange or lights redReplacing Consumables Projected image gets darker or starts to deteriorate Replacing the Lamp Loosen the two lamp fixing screws Take out the lamp Install the new lampInstall the lamp cover Resetting the Lamp Operating Time Install the new air filter Replacing the Air Filter Saving a Users Logo Select Yes in the sub-menu, Then press the button Tip Optional Accessories 100 Glossary 101 Glossary 102 List of ESC/VP21 Commands Command ListCommand 103 USB Connection Setup Communication protocol Cable layouts Serial connectionUSB connection 105 List of Supported Monitor Displays 106 Specifications Safety 108 Appearance Units mm 109104 114 348 33.4 187 R3.8 M4x10 136 274 103.2 12.8 33.7 46.8 97.2 16.7 116.5 90.8 Index 110 111 Index 112 113 Page Declaration of Conformity FCC Compliance Statement For United States Users Page 402520600