XS712T Smart Switch
Troubleshooting Chart
The following table lists symptoms, causes, and solutions of possible problems.
Table 45. Troubleshooting chart
Symptom | Cause | Solution |
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|
Power LED is off. | No power is received. | Check the power cord connections for |
|
| the switch at the switch and the |
|
| connected AC power source. |
|
|
|
Link/ACT LED is off | Port connection is not working. | • Check the crimp on the |
when a cable |
| connectors, and make sure that |
connects the port to |
| the plug is correctly inserted and |
a valid device. |
| locked into the port at both the |
|
| switch and the connecting device. |
|
| • Ensure that all cables are used |
|
| correctly and comply with the |
|
| Ethernet specifications. |
|
| • Check for a defective adapter |
|
| card, cable, or port by testing |
|
| them in an alternate environment |
|
| where all products are |
|
| functioning. |
|
|
|
File transfer is slow, | Half- or | Make sure that the attached device is |
or performance | and the connected device are not the | configured to autonegotiate. |
degradation is a | same. |
|
problem. |
|
|
A segment or device | One or more devices are not connected | Verify that the cabling is correct. |
is not recognized as | correctly, or cabling does not meet | Ensure that all connectors are |
part of the network. | Ethernet guidelines. | securely positioned in the required |
|
| ports. Equipment could have been |
|
| accidentally disconnected. |
|
|
|
Link/ACT LED is | A network loop (redundant path) has | Break the loop by ensuring that there |
flashing continuously | been created. | is only one path from any networked |
on all connected |
| device to any other networked device. |
ports, and the |
|
|
network is disabled. |
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|
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|
