Troubleshooting Configuration Menu, Ping

B.Troubleshooting

This appendix covers the following topics:

•Troubleshooting Configuration Menu

•Troubleshooting Chart

Troubleshooting Configuration Menu

The Maintenance main navigation tab gives access to the Troubleshooting configuration menu. This menu lets you perform basic troubleshooting functions such as pinging an IPv4 or IPv6 address to check if the switch can communicate with a particular network host and tracing an IPv4 route to determine the packet’s path to a remote destination.

The Troubleshooting configuration menu has the links that are described in the following sections:

•Ping

•Ping IPv6

•TraceRoute

Ping

Use the Ping screen to tell the switch to send a Ping request to a specified IP address. You can use this feature to check whether the switch can communicate with a particular network host.

To send a ping to an IPv4 address:

1. Select Maintenance > Troubleshooting > Ping.

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NETGEAR XS712T-100NES manual Troubleshooting Configuration Menu, Ping, 279

Contents

XS712T Smart Switch Statement of Conditions XS712T Smart SwitchTechnical Support Trademarks Contents Configuring Routing Monitoring the System Appendix a Smart Control Center Utilities Getting Started Getting Started with the XS712T Smart Switch Connect the Switch to the Network Switch Management Interface  To install the switch in a network with a Dhcp server Discover a Switch in a Network with a Dhcp Server  To assign a static IP address Discover a Switch in a Network without a Dhcp Server XS712T Smart Switch Click the Local Area Connection link Configure the Network Settings on the Administrative System XS712T Smart Switch  To configure a static address on the switch Click Web Browser Access Access the Management Interface from a Web Browser Understand the User Interfaces Use the Web Interface To log on to the Web interface Smart Switch Web Interface Navigation Tabs, Configuration Menus, and Links Configuration and Status Options XS712T Smart Switch Link Submenu LinksCommand buttons Device view Device View Help Access Use SNMPv3 User-Defined FieldsDisallowed characters in user-defined fields XS712T Smart Switch Interface naming conventions Interface Naming Convention Online Help SupportUser Guide  To register the switch with Netgear Select Help Register RegistrationClick Register Management Configure System Information  To define a system name, location, and contact System Information Field Description System Information screen status fields IP Configuration XS712T Smart Switch  To configure the network information for an IPv6 network IPv6 Network Configuration IPv6 neighbor table fields IPv6 Network Neighbor Time XS712T Smart Switch IPv6 neighbor table fields  To manually configure the time Time Configuration XS712T Smart Switch Time Configuration status fields Sntp Server Configuration  To configure a new Sntp serverXS712T Smart Switch Time Configuration status fields  To change the settings for an existing Sntp server  To remove an Sntp serverSntp server status fields Summer Time Configuration  To configure the summer time settingsXS712T Smart Switch Sntp server status fields Denial of Service Configure Auto-DoS To enable the Auto-DoS feature  To configure individual DoS settings Configure Denial of Service XS712T Smart Switch Click Apply  To configure the global DNS settings Configure DNS Dynamically learned host name mapping information Configure and View Hostname-to-IP Address Information To remove an entry from the static DNS table  To change the hostname or IP address in an entry Green Ethernet Green Ethernet Interface Configuration Green Ethernet Detail  To configure Green Ethernet mode settings for a port Green Ethernet local device information Green Ethernet Summary XS712T Smart Switch Green Ethernet local device information Green Ethernet summary screen Green Ethernet power saving information Green Ethernet interface information View and Configure Green Ethernet LPI History To configure the LPI settings Green Ethernet support information LPI history information  To add an Snmp community Configure the Snmp Community  To delete a community  To modify an existing community  To delete an Snmp trap recipient Trap Configuration To add an Snmp trap receiver  To modify information about an existing Snmp recipient  To configure the trap flags Trap FlagsSnmp Supported Mibs Lldp  To configure global Lldp settings Lldp Configuration  To configure Lldp port settings Lldp Port Settings LLDP-MED Network Policy LLDP-MED Port Settings  To configure LLDP-MED settings for a portXS712T Smart Switch LLDP-MED network policy information  To view local Lldp information Local Information Model and platform Are True enabled or False disabled  To view Lldp information received from a neighbor device Neighbors Information Field Field Description Port Details Field Description MED Details Services-DHCP Snooping  To configure Dhcp snooping global settings Global Configuration  To configure Dhcp snooping interface settings Interface Configuration XS712T Smart Switch Dhcp Snooping dynamic binding information Binding Configuration  To configure Dhcp snooping persistent settings Persistent Configuration Statistics  To view and clear the Dhcp snooping statisticsDhcp Snooping statistics XS712T Smart Switch Dhcp Snooping statistics Port Configuration  To configure port settingsPorts XS712T Smart Switch Flow Control Link Aggregation Groups LAG Configuration LAG Membership  To create a LAG Select Switching LAG Basic LAG Membership Lacp Configuration Lacp Port Configuration VLANs Basic Vlan Configuration  To delete a one or more VLANs To modify the Vlan name Vlan Membership Configuration Vlan Status Port Vlan ID Configuration XS712T Smart Switch MAC Based Vlan Protocol Based Vlan Group Configuration Protocol Based Vlan Group Membership  To modify protocol based Vlan information To delete a protocol based Vlan group Voice Vlan Configure Protocol-Based Auto VoIP Settings Auto-VoIP Configuration XS712T Smart Switch OUI Based Properties Port Settings OUI Table  To delete one or more OUI prefixes from the table Spanning Tree Protocol STP Configuration 100 101 CST Configuration 102 CST Port Configuration 103 104 CST Port Status 105 Rapid STP 106 MST Configuration MST Port Configuration  To delete an MST instance107 108 109 STP Statistics 110 Multicast Bridge Multicast Forwarding111 112 Mfdb Table 113 Mfdb Statistics Auto-Video Igmp Snooping114 115 Igmp Snooping Configuration 116 Igmp Snooping Interface Configuration 117 Igmp Snooping Table 118 Igmp Snooping Vlan Configuration Multicast Router Configuration  To disable Igmp snooping on one or more VLANs119 120 Multicast Router Vlan Configuration Igmp Snooping Querier Configuration Igmp Snooping Querier121 122 Igmp Snooping Querier Vlan Configuration 123 Igmp Snooping Querier Vlan Status MLD Snooping Igmp snooping querier Vlan status124 MLD Snooping Configuration MLD Interface Configuration125 126 127 MLD Vlan Configuration 128  To disable MLD snooping on a Vlan 129 Querier Configuration 130 Querier Vlan Configuration 131 132  To remove an MLD snooping querier configurationForwarding Database MAC Address Table 133 Dynamic Address Configuration 134 Address Table 135 Static MAC Address 136  To delete a static MAC address 137 Configure IP Settings IP Statistics  To display the IP statistics screen138 139 IP routing statistics 140 XS712T Smart Switch IP routing statistics 141 Configure Vlan Routing Vlan Routing Wizard142 143 144 Vlan Routing Configuration Configure Router Discovery Router Discovery Configuration145 146 Configure and View Routes  To delete one or more static routes Routing table information147 148 Configure ARPARP Cache  To display entries in the ARP table 149 Create a Static ARP EntryARP cache information ARP cache information for routing VLANs 150 Configure Global ARP Settings 151 152 Remove an ARP Entry From the ARP CacheAll Dynamic Entries All Dynamic and Gateway Entries Specific Static Entry 153 Class of Service 154 Basic CoS Configuration 155 CoS Interface Configuration 156 Interface Queue Configuration 157 158 802.1p to Queue Mapping 159 Dscp to Queue Mapping Differentiated Services Defining DiffServ160 Diffserv Configuration DiffServ MIB table information161  To delete a class Class Configuration To configure the class match criteria  To rename an existing class 163 164 165 IPv6 Class Configuration Policy Configuration  To delete a policy166 167 168 169 Service Configuration  To remove a policy from an interface Service Statistics To display the service statistics screen Service statistics Management Security Settings Change Password171 172  To reset the password to the default value Radius Configuration Global Configuration173 174 Radius Server Configuration  To delete a configured Radius server Radius server statistics175 176 Accounting Server Configuration 177 Radius accounting server statistics Configuring TACACS+ TACACS+ Configuration178 179 TACACS+ Server Configuration Authentication List Configuration Http Authentication List180 181 Https Authentication List 182 Dot1x Authentication List Configure Management Access Http Configuration183 184 Secure Http Configuration 185 Certificate Management 186 Certificate Download 187 Access Control Access Profile Configuration188 189 Access Rule Configuration Port Authentication 802.1X Configuration190 191 Port Authentication 192 193 194 Port authentication status information 195  To access the port Summary screenXS712T Smart Switch Port authentication status information Port Summary 196 Ieee 802.1X port summary information 197 MAC Filter ConfigurationXS712T Smart Switch Ieee 802.1X port summary information Traffic Control 198  To delete a configured MAC filter 199 MAC Filter Summary To display the MAC filter summary screen MAC filter summary information 200 Storm Control 201 Port Security Configuration Port Security Interface Configuration Port security violation information202 203 Security MAC Address Dynamic MAC address table information204 Private Vlan Configuration Protected Ports Membership205 Private Vlan Association Configuration Private Vlan type table information206 Private Vlan Port Mode Configuration Private Vlan association table information207 208 Private Vlan Host Interface Configuration 209 Private Vlan host interface table information 210 Private Vlan Promiscuous Interface Configuration 211 Private Vlan promiscuous interface table information 212 Configuring Access Control Lists 213 ACL Wizard 214  To remove a rule  To add a MAC ACL Select Security Basic MAC ACL  To change the name of a MAC ACL215 MAC Rules  To delete a MAC ACL216  To change the match criteria for a rule  To delete a rule217 218 MAC Binding Configuration MAC Binding Table MAC binding table information219 220  To delete an IP ACL IP Rules  To add IP rules Select Security ACL Advanced IP Rules221 222 IP Extended Rules To modify the match criteria for an ACL rule  To delete and IP ACL rule 223 224 225 IPv6 ACL 226 IPv6 Rules To add an IPv6 ACL Select Security ACL Advanced IPv6 ACL  To delete an IPv6 ACL 227 228 229  To delete an IPv6 rule 230 IP Binding Configuration IP Binding Table IP binding table information231 Vlan Binding Table  To delete a Vlan binding232 233 Switch Statistics 234 Switch statistics 235 XS712T Smart Switch Switch statistics Port Statistics Port statistics236 237  To reset the counters for all interfaces on the switch To reset the counters for a specific interface XS712T Smart Switch Port statistics 238 Port Detailed Statistics 239 Detailed interface statistics 240 XS712T Smart Switch Detailed interface statistics 241 242 243 244 EAP Statistics EAP statistics245 246 XS712T Smart Switch EAP statistics 247 Cable Test Logs Cable information248 249 Memory Log 250 Flash Log 251 252 Server Log 253  To modify the settings for an existing host To add a remote syslog host log server  To delete an existing host Trap log information Trap Logs To view trap log information Trap log statistics 255 Event Logs To view the event logs Event log information 256 Mirroring 257  To delete a mirrored port 258 Reset Device Reboot259 Factory Default Upload260 261 Tftp File Upload 262 Http File Upload Download Tftp File Download263 264 265 Http File Download File Management Copy266 267 Dual Image Configuration 268 Dual Image Status 269 Network Utilities 270 Configure the Device  To modify switch information271 272 Change the Switch Password To change the switch password Click Change Password 273 Manage the Switch Configuration and FirmwareUpload and Download the Configuration Click Upload Configuration 274 Click Download Configuration Upgrade the Firmware  To upgrade your firmware275 276 277 View and Manage Tasks 278 Troubleshooting Configuration Menu Ping279 280 281 Ping IPv6 282 TraceRoute Troubleshooting Chart Troubleshooting chart283 284 285 Virtual Local Area Networks VLANs 286 Sample Vlan Configuration 287 Access Control Lists ACLs Vlan ID MAC ACL Example ConfigurationAssign Queue Match Every. False CoS Destination MAC Mask Ffff Rule ID Sample Standard IP ACL ConfigurationRule ID Action. Deny Match Every. False Source IP Address 290 Differentiated Services DiffServ Class DiffServ Traffic Classes291 Create Policies Traffic Conditioning Policy292 Destination IP Address Destination Mask Sample DiffServ ConfigurationClass Name. Class1 Class Type. All Protocol Type. UDP Source IP Address 802.1X Assign Queue Policy Attribute. Simple Policy294 295 Sample 802.1X Configuration Secret Configured. Yes296 297 Mstp 298 Sample Mstp Configuration Switch 1 Switch 2 Switch 3299 MST ID MST ID Priority Vlan ID300 301 Sample Vlan Routing ConfigurationVlan Routing with a Static Route Vlan Routing Overview 302 XS712T Smart Switch Specifications Smart Switch specifications303 XS712T Switch Features and Defaults Switch features and defaults304 305 XS712T Smart Switch Switch features and defaults 306 FCC Caution Netgear Wired ProductsCertificate of the Manufacturer/Importer Bestätigung des Herstellers/Importeurs Europe EU Declaration of Conformity Edoc in Languages of the European Community308 FCC Declaration Of Conformity FCC Requirements for Operation in the United StatesFCC Information to User FCC Guidelines for Human Exposure 310 FCC Radio Frequency Interference Warnings & Instructions