User’s Guide

Problem Solving

 

134

 

 

 

When running Microsoft Office applications using Network Screen, the screen does not change as required (EMP-7950 only)

Check

Remedy

 

 

Have you been moving the mouse constantly? As long as the mouse cursor is moved, the screen does not change. Stop moving the mouse cursor

when having trouble changing the screen.

Files do not work correctly with EMP SlideMaker2 (EMP-7950 only)

Check

Remedy

 

 

Are you trying to use a PowerPoint (.ppt) file Files that have been created using PowerPoint 95/97 or saved in PowerPoint 95/97 format cannot be

created in the PowerPoint 95/97 format? edited using EMP SlideMaker2. Resave the file in PowerPoint 2000/2002/2003 format before using it. "Procedures for Making a Presentation without a Computer" in the EasyMP Operation Guide

When PowerPoint files (.ppt) cannot be pasted Install the JPEG converter. For more information about Microsoft Office JPEG converter

into a scenario, or thumbnails cannot be installation, refer to the documentation for the Microsoft Office. displayed, has the Microsoft Office JPEG

converter been installed?

An error message is displayed

Error messages from EMP NS Connection (EMP-7950 only)

Check

 

Remedy

 

 

Failed to connect to a projector.

Try to reconnect. If connection is still not possible, check the computer and projector network

 

settings.

 

 

For details on EasyMP network settings:

EasyMP Network Setup Guide

 

 

Network settings are being made

If the computer has been set to use DHCPg, it may take some time for the IP addressg to be set. If

automatically.

the IP address has not been determined within about 70 seconds after the message is displayed, an

 

error message will be displayed. If this happens, try closing EMP NS Connection and then restarting

 

it.

 

 

 

 

Projector detection error.

Carry out the following.

 

No connectable projector exists, or the

• Turn the power on for the projector, complete the projector preparation and then click the "Search

projector's power is not turned on.

Again" button.

 

 

• Check the projector's configuration setting for EasyMP.

 

• Check the security software settings for the computer, and cancel the port settings if the ports have

 

been limited.