Where to Get Help

Solutions When You Cannot Access the Projector Through the Web

If you are unable to access the projector through a web browser, make sure you are using the correct ID and password, which are case sensitive.

•For the user ID, enter EPSONWEB. (You cannot change the user ID.)

•For the password, enter the password set in the projector's Network menu. The default password is admin.

•Make sure you have access to the network the projector is on.

Note: The user ID and password are case sensitive.

Parent topic: Solving Network Problems

Controlling a Networked Projector Using a Web Browser

Solutions When Network Alert E-Mails are Not Received

If you do not receive an e-mail alerting you to problems with a projector over the network, try the following solutions:

•Make sure the projector is turned on and connected to the network correctly. (If an error shut down the projector, it cannot send an e-mail.)

•Make sure you set up the projector e-mail alert settings correctly on the projector's network Mail menu or in the network software.

•Set the Standby Mode setting to Communication On so the network software can monitor the projector in standby mode.

Parent topic: Solving Network Problems

Setting Up Projector Network E-Mail Alerts

If you need to contact Epson for technical support services, use the following support options.

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