Paper loading or feeding problems

The printer does not load single-sheet paper or does not feed it properly.

Cause

What to do

 

 

Continuous paper is in the paper path.

Press the Load/Eject button to feed the continuous paper back to the standby position. Set the paper release lever to the single-sheet position and insert a new sheet. (See “Switching to printing on single sheets” on page 2-26 for more information.)

The paper release lever is set

Set the paper release lever to the

to a tractor position.

single-sheet position.

 

 

The paper on the paper

Move the paper (and the edge guides)

guide is positioned too far to

a little to the left or right.

the left or right for the

 

printer to detect that it is

 

there.

 

 

 

Single-sheet paper is not

See Chapter 2 or the Reference Guide

loaded properly.

for instructions on loading

 

single-sheet paper.

 

 

The paper-thickness lever is

Set the paper-thickness lever to match

not set correctly.

the thickness of your paper. See

 

page 2-2 for instructions.

 

 

Paper is creased, old, too

Use new, clean sheets of paper.

thin, or too thick.

 

4-4Troubleshooting