Before you call, please have the following information ready:

Product name (EPSON FX-880+ or FX-1180+)

Product serial number (located on the back of the printer)

Proof of purchase (such as a store receipt) and date of purchase

Computer configuration

Description of the problem

You can purchase ribbon cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766, or visit the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.

4-20Troubleshooting