The printer prints strange symbols, incorrect fonts, or other inappropriate characters.

Cause

What to do

 

 

Your printer and computer

Make sure you are using the correct

are not communicating

interface cable and that the

correctly.

communications protocol is correct.

 

See “Connecting the Printer to Your

 

Computer” on page 1-8. If you

 

installed an optional serial interface

 

card, also see “Installing an optional

 

interface card” on page 1-10.

The wrong character table is selected in your software.

Select the correct character table using your software or the default-setting mode. The character table setting in your software overrides settings made in the default-setting mode.

The printer you want to use

Choose the correct printer from the

is not selected in your

Windows desktop or in your

software.

application before printing.

 

 

Your application software is

Make sure that your application

not configured correctly for

software is configured correctly for

your printer.

your printer. See your application

 

documentation. If necessary, install or

 

reinstall the printer driver software as

 

described on page 1-12.

Software settings override settings you make using the default-setting mode or the control panel buttons.

Use your application software to select the font.

4-12Troubleshooting