Printing or printout quality problems
The printer does not print when the computer sends data.
Cause | What to do |
|
|
The printer is paused. | Press the Pause button to turn off the |
| Pause light. |
|
|
The interface cable is not | Check that both ends of the cable |
plugged in securely. | between the printer and the computer |
| are plugged in securely. If the cable is |
| connected correctly, run a self test as |
| described on page |
Your interface cable does not meet the printer and/or computer specifications.
Use an interface cable that meets the requirements of both the printer and computer. See “Connecting the Printer to Your Computer” on page
Your software is not properly set up for your printer.
Select your printer from the Windows desktop or in your application. If necessary, install or reinstall the printer driver software as described on page
The printer makes noise, but nothing prints or printing stops abruptly.
Cause | What to do |
|
|
The | Set the |
set incorrectly. | the thickness of your paper. See |
| “Adjusting the |
| Setting” on page |
Troubleshooting