You can’t start EPSON TWAIN HS Network from a client computer.

■Make sure the scanner and the scanner server are both powered on, and that the Scan Server is running on the server.

■Make sure the cables connecting the scanner, the scanner server, and the client computer meet system requirements and are properly connected.

■Make sure the correct IP address for the scanner server is entered in the EPSON TWAIN HS Network setup window for the client computer.

■Make sure the network interface card is installed correctly in both the scanner server and the client computer.

■Make sure both the scanner server and client computer are running the TCP/IP protocol.

■If more than one scanner is connected to the scanner server, make sure the GT-30000 is selected as the default scanner.

The scanner software doesn’t work properly.

■Make sure the system requirements (for example, the operating system version) are correct for your software. See page 133.

■Check your computer’s memory. If you’re running other software at the same time, using RAM resident programs, or have many device drivers, the computer may not have enough memory. (See your software and computer manuals.) If you’re scanning a large image or scanning at a high resolution, your computer may not have enough memory to process the image.

■Make sure that your software is correctly installed and set up. If all else fails, uninstall your software, then reinstall it.

You can’t select ADF Single-Sided or ADF Double-Sided as your Document Source.

Make sure the ADF is installed correctly, and that it’s securely connected to the OPTION connector. If you need to reinstall the ADF or connect it to the OPTION connector, restart your computer afterward.

Solving Problems 109